At a Glance
- Tasks: Lead the Food & Beverage team, ensuring exceptional guest service and smooth operations.
- Company: Join Meliá Hotels International, a global leader in hospitality.
- Benefits: Enjoy global career opportunities, discounts, and a supportive work environment.
- Other info: Diversity and inclusion are at our core; we celebrate every individual.
- Why this job: Be part of a passionate family and make a real impact in hospitality.
- Qualifications: Experience in Food & Beverage and strong leadership skills required.
The predicted salary is between 29198 - 29198 € per year.
Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. It’s knowing that the world is yours — that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.
Location: Meliá White House, London
Salary: £29,198.40 per annum + Service Charge
What’s in it for you?
- Global career opportunities across more than 350 hotels
- Hotel and F&B discounts for you, your friends & family across the globe
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus (£500)
- 28 days’ holiday including bank holidays
- Access to Meliá’s global e-learning platform for personal & professional development
- High-street savings through Perks at Work
- Health cash back plan
- Meals on duty
Mission
As a Food & Beverage Team Leader, you will support the smooth day-to-day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meliá brand standards.
Key Responsibilities – Service Excellence
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service
- Lead by example, supporting and motivating team members to achieve high service standards
- Allocate duties and responsibilities according to operational needs and business levels
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates
- Deliver warm, personalised, and professional guest experiences at all times
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations
- Promote additional sales opportunities and maximise guest satisfaction
- Support the induction and training of new team members in line with hotel standards
- Assist with stock monitoring and communicate shortages or ordering requirements to management
- Take responsibility for the outlet in the absence of management and support operational decision-making
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures
- Anticipate guest needs and exceed expectations whenever possible
What we’re looking for
- Previous experience within Food & Beverage or luxury hospitality environments
- Strong leadership and communication skills
- Passion for delivering exceptional guest experiences
- Excellent organisational skills and ability to work in a fast-paced environment
- Professional, proactive, and service-driven attitude
- Flexibility to work shifts, including evenings, weekends, and holidays
- High attention to detail and commitment to quality service standards
At Meliá Hotels International, our people are at the heart of everything we do. Whether you are developing your leadership skills or building your hospitality career, you will be part of a culture built on respect, collaboration, and passion. We are all Very Inspiring People — and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meliá, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future. If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Food & Beverage Supervisor in London employer: The Level
Meliá Hotels International is an exceptional employer that offers a vibrant work culture where employees are valued as part of a supportive family. With global career opportunities across over 350 hotels, comprehensive benefits including generous holiday allowance, health cash back plans, and professional development resources, Meliá empowers its team members to thrive in their careers while delivering outstanding guest experiences in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Meliá. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your personality during interviews! Meliá values passion and warmth, so let your enthusiasm for food and beverage shine through. Be yourself and connect with the interviewers on a personal level.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a fast-paced environment. Meliá wants to see your problem-solving skills and how you’d maintain service excellence under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for food and beverage shine through! We want to see how much you care about delivering exceptional guest experiences. Share any relevant stories or experiences that highlight your enthusiasm.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your previous experience in food and beverage or luxury hospitality environments, and show us how your skills align with what we're looking for at Meliá.
Be Professional Yet Personal:While we love a professional tone, don’t be afraid to inject a bit of your personality into your application. We’re looking for team players who can lead by example, so let us see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Meliá family!
How to prepare for a job interview at The Level
✨Know Your Menu Inside Out
Make sure you’re familiar with the food and beverage offerings at Meliá. Being able to discuss menu items confidently and suggest pairings will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you motivated team members or resolved conflicts, as this aligns perfectly with the responsibilities of a Food & Beverage Supervisor.
✨Demonstrate Exceptional Guest Service
Think of specific instances where you went above and beyond for a guest. Sharing these stories will illustrate your commitment to delivering exceptional service, which is key for this position.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various situations, like a busy shift or a dissatisfied guest. Practising your responses will help you stay calm and articulate during the interview.
