Food and Beverage Assistant in London

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About Meliá White House Hotel NW1 3UP Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk.

Food & Beverage Assistant (Casual contract) Responsibilities will include, but are not limited to:

• To actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel.
• To maintain high levels of personal presentation and cleanliness in accordance with the hotel uniform and personal appearance standards.
• To ensure that all guests are welcomed into the outlets in a warm, genuine and professional manner and that where known, the guest is addressed by name.
• To be fully conversant with all the items of food and beverage available, to be able to describe menu items in an informative and helpful manner.
• To assist the guests in their selection of items and encourage additional sales.
• To answer any queries that may arise regarding the menu items.
• To assist in the taking of food and beverage orders and to deliver them to the kitchen or to the bar area for preparation in a timely manner.
• To prepare and pour drinks when ordered and to assist in the preparation of food items as required.
• To anticipate and identify guest expectations, to ensure that their needs are met and where possible to exceed demand.

Because belonging to the great Meliá family is being VIP.

• Competitive Salary
• Holidays: 28 days’ holiday including 8 public holidays (pro-rata)
• Contributory pension scheme
• Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work

At Meliá we are all VIP. Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.