At a Glance
- Tasks: Lead the Food & Beverage team, ensuring exceptional service and smooth operations.
- Company: Join Meliá Hotels International, a global leader in hospitality.
- Benefits: Enjoy competitive salary, hotel discounts, 28 days holiday, and career growth opportunities.
- Other info: Diverse and inclusive workplace with a commitment to sustainability.
- Why this job: Be part of a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in Food & Beverage and strong leadership skills required.
The predicted salary is between 29198 - 29198 £ per year.
Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. It’s knowing that the world is yours — that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.
Location: Meliá White House, London
Salary: £29,198.40 per annum + Service Charge
What’s in it for you?
- Global career opportunities across more than 350 hotels
- Hotel and F&B discounts for you, your friends & family across the globe
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus (£500)
- 28 days’ holiday including bank holidays
- Access to Meliá’s global e-learning platform for personal & professional development
- High-street savings through Perks at Work
- Health cash back plan
- Meals on duty
Mission
As a Food & Beverage Team Leader, you will support the smooth day-to-day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meliá brand standards.
Key Responsibilities – Service Excellence
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service
- Lead by example, supporting and motivating team members to achieve high service standards
- Allocate duties and responsibilities according to operational needs and business levels
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates
- Deliver warm, personalised, and professional guest experiences at all times
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations
- Promote additional sales opportunities and maximise guest satisfaction
- Support the induction and training of new team members in line with hotel standards
- Assist with stock monitoring and communicate shortages or ordering requirements to management
- Take responsibility for the outlet in the absence of management and support operational decision-making
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures
- Anticipate guest needs and exceed expectations whenever possible
What we’re looking for
- Previous experience within Food & Beverage or luxury hospitality environments
- Strong leadership and communication skills
- Passion for delivering exceptional guest experiences
- Excellent organisational skills and ability to work in a fast-paced environment
- Professional, proactive, and service-driven attitude
- Flexibility to work shifts, including evenings, weekends, and holidays
- High attention to detail and commitment to quality service standards
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meliá, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future.
Food & Beverage Team Leader employer: The Level
Meliá Hotels International is an exceptional employer that offers a vibrant work culture and numerous opportunities for personal and professional growth. As a Food & Beverage Team Leader at the Meliá White House in London, you will be part of a supportive family that values diversity and inclusion, while enjoying global career prospects, competitive benefits, and a commitment to sustainability. With access to extensive training resources and a range of employee perks, your journey with Meliá promises to be both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Food & Beverage Team Leader role.
✨Tip Number 2
Show up prepared! Research Meliá Hotels and their values before your interview. Knowing about their commitment to service excellence and diversity will help you stand out as a candidate who truly fits their culture.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. Focus on showcasing your leadership skills and passion for guest experiences, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Meliá family and taking your career to new heights.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! Share specific experiences that highlight your love for delivering exceptional guest service. We want to see how you can bring that enthusiasm to our team!
Tailor Your CV:Make sure your CV is tailored to the Food & Beverage Team Leader role. Highlight relevant experience in luxury hospitality and any leadership roles you've had. We’re looking for those standout moments that show you can lead a team and maintain high standards.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Meliá family!
How to prepare for a job interview at The Level
✨Know Your Menu Inside Out
Make sure you’re familiar with the food and beverage offerings at Meliá. Being able to discuss menu items confidently and suggest pairings will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight situations where you motivated your colleagues or resolved conflicts, as this will demonstrate your ability to lead by example.
✨Emphasise Guest Experience
Think of specific instances where you went above and beyond for a guest. Sharing these stories will illustrate your commitment to exceptional service and align with Meliá's mission of delivering personalised experiences.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various situations, like a busy shift or a dissatisfied guest. Practising your responses will help you stay calm and articulate during the interview.
