At a Glance
- Tasks: Deliver exceptional dining experiences for VIP guests and support daily operations.
- Company: Join the Meliá family, a global leader in hospitality.
- Benefits: Competitive salary, hotel discounts, 28 days holiday, and professional development.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a passionate team and grow your career across the globe.
- Qualifications: Experience in food & beverage preferred; strong customer focus and teamwork skills.
The predicted salary is between 13 - 16 £ per hour.
Joining Meliá is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. It’s knowing that the world is yours — that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.
Food & Beverage Assistant – The Level (Part-Time / Casual)
Department: Food & Beverage – The Level
Location: London, UK
Reports to: Food & Beverage Management Team
Salary: Competitive + Service Charge
What’s in it for you?
- Global career opportunities across more than 350 hotels
- Hotel and F&B discounts for you, your friends & family across the globe
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus
- 28 days’ holiday including bank holidays (pro-rata)
- Access to Meliá’s global e-learning platform for personal & professional development
- High-street savings through Perks at Work
- Meals on duty
Mission
As a Food & Beverage Assistant in The Level, you will deliver a premium, personalised dining experience for VIP and The Level guests. You will support the daily operation of the outlet, ensuring service excellence, attention to detail, and adherence to Meliá brand standards.
Key Responsibilities – Service Excellence
- Deliver exceptional, personalised service to The Level and VIP guests
- Welcome guests warmly, ensuring a professional and attentive approach at all times
- Demonstrate in-depth knowledge of food and beverage menus
- Assist guests with menu selections and promote additional sales
- Take and deliver orders efficiently and accurately
- Prepare and serve beverages and assist with food preparation as required
- Anticipate guest preferences and exceed expectations whenever possible
- Maintain high standards of cleanliness, presentation, and service flow
What we’re looking for
- Previous experience in Food & Beverage or a luxury hospitality environment (preferred)
- Strong customer focus with a passion for premium service
- Excellent communication and teamwork skills
- Flexibility to work part-time hours, including evenings and weekends
- Attention to detail and commitment to high service standards
At Meliá, our people are at the heart of everything we do. Whether you are starting your hospitality journey or developing your expertise in luxury service, you will be part of a culture built on respect, collaboration and passion. We are all Very Inspiring People — and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meliá, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future. If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Food and Beverage Assistant employer: The Level
Meliá White House offers an exceptional work environment for those passionate about luxury hospitality. With a strong focus on employee development, our team enjoys benefits such as hotel discounts and a comprehensive pension scheme, all while working in the vibrant city of London. Join us to lead a dedicated team in delivering outstanding guest experiences and to grow your career in a supportive and dynamic atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and ask about opportunities. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with Meliá’s values of service excellence and teamwork. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your love for delivering exceptional service shine through. Share any experiences where you went above and beyond for guests, as this aligns perfectly with our mission at Meliá.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in food and beverage or luxury hospitality. We want to see how your background fits with the role of Food & Beverage Assistant and how you can contribute to our team.
Be Personable and Professional:While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well, so it’s easy for us to see your skills and experiences that make you a great fit for Meliá.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Meliá family!
How to prepare for a job interview at The Level
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Meliá. Being able to discuss menu items confidently will show your passion for the role and impress the interviewers. Consider practicing how you would recommend dishes or drinks to guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to meet guest expectations, as this aligns perfectly with Meliá's commitment to service excellence.
✨Demonstrate Team Spirit
Meliá values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate effectively in a busy environment, especially during peak service times.
✨Embrace Flexibility
Since the role requires part-time hours, including evenings and weekends, express your willingness to adapt your schedule. This shows your commitment to the job and your understanding of the hospitality industry's demands.
