At a Glance
- Tasks: Lead the Food & Beverage team to deliver exceptional guest experiences in a luxury hotel.
- Company: Join Meliá Hotels International, a global leader in hospitality.
- Benefits: Enjoy competitive salary, global discounts, and 28 days' holiday.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a passionate family and grow your career across the world.
- Qualifications: Experience in Food & Beverage and strong leadership skills required.
The predicted salary is between 29198 - 29198 £ per year.
Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. It’s knowing that the world is yours — that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.
Location: Meliá White House, London
Salary: £29,198.40 per annum + Service Charge
What’s in it for you?
- Global career opportunities across more than 350 hotels
- Hotel and F&B discounts for you, your friends & family across the globe
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus (£500)
- 28 days’ holiday including bank holidays
- Access to Meliá’s global e-learning platform for personal & professional development
- High-street savings through Perks at Work
- Health cash back plan
- Meals on duty
Mission
As a Food & Beverage Team Leader, you will support the smooth day-to-day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meliá brand standards.
Key Responsibilities – Service Excellence
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service
- Lead by example, supporting and motivating team members to achieve high service standards
- Allocate duties and responsibilities according to operational needs and business levels
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates
- Deliver warm, personalised, and professional guest experiences at all times
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations
- Promote additional sales opportunities and maximise guest satisfaction
- Support the induction and training of new team members in line with hotel standards
- Assist with stock monitoring and communicate shortages or ordering requirements to management
- Take responsibility for the outlet in the absence of management and support operational decision-making
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures
- Anticipate guest needs and exceed expectations whenever possible
What we’re looking for
- Previous experience within Food & Beverage or luxury hospitality environments
- Strong leadership and communication skills
- Passion for delivering exceptional guest experiences
- Excellent organisational skills and ability to work in a fast-paced environment
- Professional, proactive, and service-driven attitude
- Flexibility to work shifts, including evenings, weekends, and holidays
- High attention to detail and commitment to quality service standards
At Meliá Hotels International, our people are at the heart of everything we do. Whether you are developing your leadership skills or building your hospitality career, you will be part of a culture built on respect, collaboration, and passion. We are all Very Inspiring People — and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meliá, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
F&B Team Leader – Luxury Hotel Guest Experience employer: The Level
Meliá Hotels International offers an exceptional work environment where employees can thrive in their careers while enjoying a supportive and passionate family culture. With global opportunities across over 350 hotels, generous benefits including discounts, a comprehensive pension scheme, and a commitment to personal and professional development, Meliá is dedicated to fostering growth and excellence in the luxury hospitality sector. Join us at Meliá White House in London, where your potential is limitless and every day brings the chance to create memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader – Luxury Hotel Guest Experience
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on that perfect F&B Team Leader role at Meliá.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for exceptional guest experiences shine through. Share stories that highlight your leadership skills and how you’ve motivated teams in the past.
✨Tip Number 3
Do your homework! Research Meliá Hotels and their values. Understanding their commitment to service excellence and diversity will help you tailor your responses and show you’re a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Meliá family. Don’t miss out!
We think you need these skills to ace F&B Team Leader – Luxury Hotel Guest Experience
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! Share specific experiences that highlight your love for delivering exceptional guest experiences. We want to see how you can bring that enthusiasm to our team!
Tailor Your CV:Make sure your CV is tailored to the Food & Beverage Team Leader role. Highlight relevant experience in luxury hospitality and any leadership roles you've had. We’re looking for those standout moments that show you’re the perfect fit for Meliá!
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. Share anecdotes or stories that reflect your service-driven attitude and how you’ve gone above and beyond for guests in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our amazing Meliá family!
How to prepare for a job interview at The Level
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Meliá. Familiarise yourself with the menu, including daily specials and any unique items. This will not only impress your interviewers but also show your passion for delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated colleagues. Highlight how you’ve maintained high service standards and resolved conflicts. This is crucial for a role that requires supervising and coordinating a team.
✨Demonstrate Your Guest-Centric Approach
Think of specific instances where you went above and beyond to exceed guest expectations. Be ready to discuss how you anticipate guest needs and create personalised experiences. This aligns perfectly with Meliá's mission of exceptional service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy shift or dealing with a dissatisfied guest. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain professionalism under pressure.
