At a Glance
- Tasks: Support daily showroom operations and deliver an exceptional customer experience.
- Company: Join LN-CC, a cutting-edge fashion hub in Dalston, London.
- Benefits: Flexible hours, creative environment, and opportunities for growth.
- Other info: Engage with local creatives and participate in exciting events.
- Why this job: Be part of a vibrant community and shape the future of fashion retail.
- Qualifications: Passion for fashion, strong communication skills, and a proactive attitude.
The predicted salary is between 11.7 - 14.3 £ per hour.
Location: Dalston, London (E8)
Employment Type: Part-time 8 hrs (flexi)
Reports to: Showroom Manager
LN-CC are looking for a fashion-forward and customer-focused Showroom Assistant to support the daily operations of our retail environment. This is a hands-on role combining operational excellence, elevated customer experience and community engagement. The ideal candidate is proactive, organised and passionate about fashion and culture, with a strong sense of personal style and a natural ability to build relationships. This role plays a key part in shaping the showroom experience and strengthening connections with our clients and local creative community.
MAIN DUTIES & RESPONSIBILITIES
- Showroom Operations: Support the day-to-day running of the showroom, including opening and closing procedures. Manage online orders, customer requests and in-store client interactions. Maintain high standards of visual merchandising and stock presentation across all areas. Oversee stock handling, inventory checks and replenishment processes. Ensure the showroom and back-of-house areas remain clean, organised and inviting. Accurately process transactions using POS systems, both in-store and remotely.
- Client Experience & Clientelling: Deliver an elevated and personalised shopping experience for every client. Build and maintain long-term client relationships through follow-ups, styling advice and attentive service. Track client preferences, purchases and wish lists to enhance future interactions. Engage clients with updates on new arrivals, exclusives and upcoming showroom events.
- Product & Brand Knowledge: Develop strong knowledge of the brand mix and seasonal collections. Stay up to date on fashion trends and cultural movements relevant to LN-CC’s audience. Provide thoughtful styling support across categories and product types. Contribute to achieving and exceeding sales targets through storytelling and client engagement.
- Team Collaboration & Initiative: Work collaboratively with the showroom team to ensure a seamless customer journey. Proactively identify opportunities to improve service, layout and customer flow. Contribute ideas and support the implementation of new initiatives and activations.
- Community & Footfall Growth: Support outreach activities aimed at increasing showroom awareness and traffic. Assist in the planning and execution of local events, activations and partnerships. Build relationships with local creatives and communities to reinforce LN-CC’s cultural positioning.
SKILLS AND REQUIREMENTS:
- Previous experience as a showroom assistant, sales associate or personal shopper, ideally with an existing client base.
- Background in fashion, retail or showroom environments preferred.
- Strong interest in fashion, styling and visual culture.
- Excellent interpersonal and communication skills.
- Highly organised, detail-oriented and self-motivated.
- Comfortable working in a fast-paced, creative environment.
- Confidence using POS systems and digital tools (training provided).
- Flexible availability, including weekends and showroom events.
WHAT WE OFFER:
- Opportunity to work within a concept-led and culturally engaged fashion space.
- Exposure to a forward-thinking brand mix at the intersection of luxury and streetwear.
- A collaborative team environment where creativity and initiative are encouraged.
- Opportunities for growth, industry exposure and staff benefits.
ABOUT LN-CC
When LN-CC launched in 2010 it made the entire fashion world sit up. Referred to as maybe “the last great independent concept store in the world” (Highsnobiety), it has continued to push boundaries ever since. Founded as a concept space blending luxury fashion, emerging design and cultural expression, LN-CC was relaunched in 2024 as a creative hub connecting fashion, music and art. Located in Dalston in the lower levels of a former boxing club, LN-CC offers a curated selection of contemporary, sport and streetwear brands, reflecting both the evolution of our audience and the creative energy of East London.
Showroom Assistant in London employer: The Level Group
LN-CC is an exceptional employer that fosters a vibrant and creative work culture in the heart of Dalston, London. As a Showroom Assistant, you'll enjoy the opportunity to engage with a diverse community while working in a concept-led fashion space that values innovation and personal growth. With flexible hours, exposure to cutting-edge fashion trends, and a collaborative team environment, LN-CC is dedicated to nurturing your passion for fashion and providing meaningful career development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Level Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Showroom Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Level Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Level Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Level Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Level Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Level Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Level Group!
