"The world is yours with Meliá Hotels International"
Joining Meliá is to embark on a journey without borders, where your potential to grow, learn and lead has no limits. It's knowing that the world is yours — that you can develop your career across global destinations while being part of one supportive and passionate family.
The Level Lounge F&B - Outlet Manager at Melia White House The Level
Department: Food & Beverage – The Level
Location: London, UK
Reports to: The Level Manager
Salary: £32,960 gross per annum
Contract: Permanent
Working pattern: Full-time, 40 hours over 5 days
What's in it for you?
Global career opportunities across 350+ hotels worldwide
Hotel and F&B discounts for you, your friends & family
Company pension scheme & life assurance
28 days' holiday including bank holidays
Access to Meliá's global learning platform
High-street discounts via Perks at Work
Meals on duty
Health & wellbeing benefits including discounted dental cover
Mission
As the Level Lounge F&B – Outlet Manager , you will play a key role in leading the day-to-day operations of The Level, Meliá White House's exclusive 5-star offering. You will champion the highest standards of luxury hospitality, delivering exceptional, personalized guest experiences for our discerning VIP clientele. Through strong operational leadership, you will drive service excellence and uphold the highest standards of quality, while inspiring and developing a team dedicated to creating memorable experiences that reflect the distinctive standards and exclusivity of The Level.
Key Responsibilities
Support departmental financial performance, including revenue, costs, and profitability targets
Monitor and control budgets, inventory, and purchasing processes in line with company standards
Analyse operational performance across breakfast, restaurant, room service, and events
Track and report on KPIs including food cost, labour efficiency, and service quality
Assist in the preparation and execution of the annual Food & Beverage budget
Ensure full compliance with HACCP, Health & Safety, and internal policies
Implement and maintain Meliá brand standards, service procedures, and operational guidelines
Support daily operations, ensuring consistency, efficiency, and high-quality guest service
Lead, motivate, and support the team to deliver exceptional and personalised guest experiences
Contribute to continuous improvement initiatives, including sustainability and departmental action plans
What we're looking for
Previous experience in Food & Beverage supervision or management
Strong understanding of financial controls and operational KPIs
Passion for delivering premium guest experiences
Leadership and team management skills
Strong organisational and analytical abilities
Flexibility to work shifts, including weekends
Because belonging to the great Meliá family is being VIP
At Meliá, our people are at the heart of everything we do. You will be part of a culture built on respect, collaboration and passion — where everyone is considered a Very Inspiring Person.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We believe diversity strengthens our teams and drives innovation.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
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Outlet Manager The Level F&B in London employer: The Level at Melia White House
Meliá is an exceptional employer that offers a vibrant work culture where every team member is valued and encouraged to thrive. With opportunities for career development across various global locations, employees enjoy a supportive environment that fosters personal growth and a sense of belonging within a passionate family of hospitality professionals.
Contact Details:
The Level at Melia White House Recruitment Team
