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- Tasks: Lead and manage all racquet sports, ensuring exceptional member experiences and operational excellence.
- Company: Join The Lensbury Resort, a premier leisure destination on the River Thames.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in the vibrant world of racquet sports while developing your leadership skills.
- Qualifications: LTA Level 4 or 5 coaching accreditation and strong leadership abilities required.
- Other info: Flexible hours, including evenings and weekends, in a supportive community-focused setting.
The predicted salary is between 36000 - 60000 £ per year.
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155-bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Our Racquets facilities include multiple tennis surfaces (4 clay, 3 grass, 4 artificial grass, 8 floodlit macadam, 3 floodlit mini and 2 mini red artificial grass courts), alongside 2 full-sized squash courts, 3 Pickleball courts and 2 new Padel courts.
The Role
The Racquets Manager reports directly to the Club General Manager and is responsible for the strategic leadership and safe, efficient day to day operation of all Racquet sports, including Tennis, squash, pickleball and padel. You will manage the freelance coaching team and the Tennis Administrator, ensuring exceptional member experience and commercial success.
Leadership and people management
- Lead and develop the racquets team, including freelance coaches and the Tennis Administrator.
- Work closely with the coaching team to improve the offering and coaching standard.
- Mentor and support the coaches’ professional development.
- Be visible, available, and actively involved in the Racquets areas at peak times.
Operational excellence
- Maintain the highest standard of coaching techniques whilst tailoring sessions to cater to a range of skill levels, ensuring a dynamic, fun and engaging learning environment for all players.
- Ensure the safety and welfare of all participants by adhering to club safeguarding policies and procedures and LTA standards, whilst promoting a positive and inclusive sporting environment.
- Ensure a high standard of Health & Safety and compliance across all of Racquets.
- Ensure clear and effective communication with all stakeholders.
Programme development and delivery
- Design and deliver a successful comprehensive coaching programme for juniors and adults including:
- Junior & Adult Development Programme
- Squash Coaching
- Competitive Programme for Adult and Juniors
- Adult Coaching Programme
- Holiday Camps
- Coaching Clinics
- Club Competitions and Tournaments
- Social Tennis Programme
- Pickleball
- Padel
Financial and commercial accountability
- Oversee booking systems and performance tracking tools.
- Produce monthly performance reports, including usage data; highlight patterns and take appropriate action on underperforming areas.
- Manage Racquets department budget and P&L.
- Achieve revenue targets and KPI’s.
- Ensure all contracts, licences and documentation required for the safe and effective operation of the Racquets department are in place and adhered to.
Member engagement and marketing
- Build strong relationship with members and coaches to foster a Racquets community.
- Engage regularly with the Tennis Focus Group.
- Collaborate with Marketing to promote programmes and events.
- Respond promptly to member feedback and implement improvements, to maintain satisfaction and retention.
What we’re looking for:
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
- LTA Level 4 or 5 accredited coach (exceptional Level 3 candidates may be considered).
- Padel experience and/or LTA Padel Instructor qualification.
- Proven leadership and organisational skills.
- Strong financial acumen and ability to manage budgets.
- Excellent communication and influencing skills.
- Flexible approach to working hours, including evenings and weekends.
- Passion for racquet sports and commitment to member experience.
Racquets Manager in Teddington employer: The Lensbury
Contact Detail:
The Lensbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Racquets Manager in Teddington
✨Tip Number 1
Get to know the racquets community! Attend local events or tournaments to network with potential colleagues and members. This will not only help you understand the culture but also show your passion for the sport.
✨Tip Number 2
Show off your coaching skills! If you can, organise a free coaching session or workshop in your area. This is a great way to demonstrate your expertise and connect with players who might be interested in your programmes.
✨Tip Number 3
Be proactive in reaching out! Don’t just wait for job openings to appear. Contact the Lensbury Resort directly through our website and express your interest in the Racquets Manager role. A personal touch can make all the difference!
✨Tip Number 4
Prepare for interviews by familiarising yourself with the latest trends in racquet sports. Being able to discuss innovative coaching techniques or successful programme ideas will impress the hiring team and show your commitment to growth.
We think you need these skills to ace Racquets Manager in Teddington
Some tips for your application 🫡
Show Your Passion for Racquet Sports: Let us see your enthusiasm for racquet sports in your application! Share any relevant experiences or achievements that highlight your love for tennis, squash, pickleball, or padel. This will help us understand why you're the perfect fit for our team.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your leadership skills, coaching experience, and financial acumen. We want to see how your background aligns with what we're looking for in a Racquets Manager.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary and avoid jargon. We appreciate straightforward communication, so make it easy for us to see your qualifications and experience.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Lensbury Resort!
How to prepare for a job interview at The Lensbury
✨Know Your Racquets Inside Out
Make sure you brush up on your knowledge of all racquet sports, especially tennis, squash, pickleball, and padel. Be ready to discuss coaching techniques, programme development, and how you can enhance the member experience. Showing your passion and expertise will definitely impress!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you've mentored coaches or improved a programme. Highlight your ability to communicate effectively and foster a positive environment, as this is key for the Racquets Manager role.
✨Be Ready with Financial Insights
Since financial acumen is crucial, come prepared with examples of how you've managed budgets or improved revenue in previous roles. Discuss any tools or systems you've used for performance tracking and how you’ve tackled underperforming areas.
✨Engage with Member Experience
Think about ways you've built strong relationships with members in the past. Be ready to share ideas on how to enhance member engagement and satisfaction. This could include marketing strategies or community-building initiatives that you've implemented before.
