At a Glance
- Tasks: Maintain high cleanliness standards and prepare event spaces for guests each morning.
- Company: Join The Lensbury, part of Iconic Hotels and Resorts, by the River Thames.
- Benefits: Enjoy free meals, leisure facility access, discounts, and funded apprenticeship opportunities.
- Other info: Dynamic role with excellent training, staff socials, and recognition schemes.
- Why this job: Work independently at night while making a real impact on guest experiences.
- Qualifications: Reliability, positive attitude, and ability to work independently during night shifts.
The predicted salary is between 21600 - 26400 £ per year.
About us
Part of Iconic Hotels and Resorts,
The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
Working independently during night shifts with support of Night Duty Manager, this is a hands-on role involving cleaning, room resets, furniture movement, stock replenishment and general housekeeping duties.
The successful candidate will take pride in maintaining high standards and ensuring all event spaces are ready for guests each morning.
What's in it for you?
- Free meal per shift and free hot and cold drinks from staff restaurant
- Use of some of our leisure facilities, including gym & swimming pool
- Free access to Hospitality Rewards - an online benefits portal offering lots of discounts
- Free access to our EAP (Employee Assistance Programme), providing 24/7 personal support service for you AND your family
- Fully funded Apprenticeship opportunities
- Excellent training and development opportunities
- Staff Recognition Scheme and Awards
- Regular Staff Socials
Key Responsibilities
- Set up, clean and reset meeting rooms and event spaces in line with booking requirements and room plans.
- Maintain high standards of cleanliness throughout meeting rooms, event spaces, refreshment areas and back-of-house locations.
- Arrange and move furniture and equipment to support meetings, conferences and events.
- Ensure meeting rooms are stocked with required stationery, flipcharts, whiteboard pens and presentation materials.
- Prepare, replenish and clean refreshment stations, coffee points and beverage service areas.
- Support room turnover and event preparation to ensure spaces are ready for use.
- Operate dishwashing equipment and maintain cleanliness and hygiene within kitchen and service areas.
- Manage waste disposal, recycling and replenishment of consumables and operational supplies.
- Keep storerooms organised, secure and stocked, ensuring equipment, furniture and supplies are stored safely.
- Report maintenance issues, damage, defects and health and safety concerns, ensuring corrective action is taken where appropriate.
What we’re looking for
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
- Reliable and able to work independently during night shifts.
- Hardworking with a positive, can-do attitude.
- Proud of maintaining high cleaning and presentation standards.
- Well organised and able to follow checklists accurately.
- Comfortable carrying out physical work, including moving furniture and equipment.
- Able to manage your time effectively and complete tasks within deadlines.
- Observant and able to identify maintenance or cleanliness issues.
- Flexible and willing to support the wider operation when required.
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Night Operations Assistant in Teddington employer: The Lensbury
The Lensbury, part of Iconic Hotels and Resorts, offers a vibrant work environment on the picturesque banks of the River Thames in Teddington. As a Food & Beverage Assistant, you'll enjoy a supportive culture that prioritises employee growth through fully-funded apprenticeships and access to leisure facilities, while also benefiting from discounts across our services and engaging staff social events. Join us to create memorable experiences for our guests in a dynamic setting that values teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Night Operations Assistant in Teddington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lensbury. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lensbury
Don't be shy about reaching out to The Lensbury directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Operations Assistant in Teddington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lensbury and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lensbury
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
