The Lensbury in Teddington is seeking a Member Relations Manager to lead the Members' Reception and ensure a warm, professional welcome for all visitors. You will support day-to-day operations, develop the Reception team, and manage member feedback and disputes in line with club policies.
Working closely with departments across Fitness, Spa, Hotel, F&B and Membership, you will oversee payments, till reconciliation and rotas, while coaching staff to deliver consistently high service and
#J-18808-Ljbffr
Member Experience Lead in Teddington employer: The Lensbury
The Lensbury, part of Iconic Hotels and Resorts, offers a vibrant work environment on the picturesque banks of the River Thames in Teddington. As a Food & Beverage Assistant, you'll enjoy a supportive culture that prioritises employee growth through fully-funded apprenticeships and access to leisure facilities, while also benefiting from discounts across our services and engaging staff social events. Join us to create memorable experiences for our guests in a dynamic setting that values teamwork and excellence.
