At a Glance
- Tasks: Assist in delivering exceptional food and beverage service while creating memorable guest experiences.
- Company: Join The Lensbury, a stunning riverside hotel and leisure club.
- Benefits: Enjoy free lunch, discounts, leisure facilities, and fully-funded apprenticeships.
- Other info: Participate in fun staff events and enjoy excellent career growth opportunities.
- Why this job: Be part of a vibrant team and enhance your hospitality skills in a dynamic environment.
- Qualifications: Previous experience in a similar role is preferred; strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
About us
Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
- Reporting to and working closely with the Food and Beverage management team to fully understand all duties and communicate day to day changes.
- Assist with opening and closing down of all food and beverage areas, ensuring areas are ready for service and are cleaned down and secure at the end of each shift.
- Interact with customers, take orders, and provide excellent customer service.
- Upsell and suggest additional food and beverage items to enhance the guest experience.
- Handle cash transactions and process payments accurately.
- Adhere to all safety and health regulations.
- Collaborate with kitchen staff to ensure timely delivery of food orders.
- Create memorable experiences for our guests.
- Stay updated on current food and drink trends and new menu items.
- Carry out duties in all F&B areas, including Banqueting and Member's Lounge when required.
What we’re looking for:
- Previous experience as a waiter or in a similar role preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent time management skills to ensure efficient service.
What's in it for you?
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports).
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio.
- Employee Assistance Programme (access for your family also).
- Online Benefits Portal.
- Fully-funded Apprenticeships.
- Free lunch and free parking.
- Staff social events/parties/awards.
- Cycle to Work Scheme.
Food & Beverage Assistant (Dinner) in Teddington employer: The Lensbury
The Lensbury, part of Iconic Hotels and Resorts, is an exceptional employer located on the picturesque banks of the River Thames in Teddington. With a strong focus on employee development and a vibrant work culture, we offer numerous benefits including team member discounts, access to leisure facilities, and a supportive environment that values customer service excellence. Join us to be part of a dedicated team where your contributions are recognised and rewarded, making every day at work meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant (Dinner) in Teddington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lensbury. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lensbury
Don't be shy about reaching out to The Lensbury directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant (Dinner) in Teddington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lensbury and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lensbury
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
