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For Companies At a Glance
- Tasks: Lead daily operations of our vibrant restaurant and bars, ensuring top-notch guest experiences.
- Company: Join The Lensbury Resort, a stunning riverside hotel with a rich leisure offering.
- Benefits: Enjoy flexible working hours, a dynamic team environment, and opportunities for growth.
- Why this job: Be part of a passionate team dedicated to exceptional service and memorable dining experiences.
- Qualifications: Experience in hospitality management, strong leadership skills, and a passion for customer service required.
- Other info: Willingness to work varied shifts, including weekends and holidays, is essential.
The predicted salary is between 36000 - 60000 £ per year.
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Our Food & Beverage offering includes our private Members' Lounge as well as an all-day dining Restaurant and Bar which are open to residents and members.
The Role
We are seeking a dynamic and experienced Restaurant & Bars Manager to oversee the daily operations of our restaurant and bar outlets, ensuring an exceptional guest experience. The role involves leading a team, managing budgets, ensuring compliance with health and safety regulations and maintaining high service standards. Additionally, the successful candidate will collaborate with the leisure club team to enhance the overall guest experience.
Key Responsibilities
- Oversee the daily operations of the restaurant and bars, ensuring smooth service delivery.
- Lead, train, and motivate your team to deliver outstanding customer service.
- Develop and implement strategies to drive revenue growth and achieve sales targets.
- Monitor and maintain the highest standards of F&B service, hygiene, and safety.
- Work closely with Head Chef to create tailored dining experiences for guests/members.
- Manage inventory, ordering, and stock control to ensure efficiency and minimise waste.
- Develop promotional events, special offers and seasonal menus to attract guests/members.
- Handle customer enquiries, feedback and complaints professionally.
- Monitor financial performance, including cost control, budgeting and forecasting.
- Participate in the Duty Manager rota.
What we're looking for:
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
- Proven experience as a Restaurant & Bars Manager or Food & Beverage Manager in a hotel or hospitality setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- A passion for hospitality and delivering outstanding customer service.
- Knowledge of health and safety regulations and licensing requirements.
- Experience in budgeting, forecasting, and cost control.
- Ability to work under pressure in a fast-paced environment.
- Proficiency in restaurant management software and POS systems.
- Relevant hospitality or business management qualification is an advantage.
- Willingness and availability to work flexibility which includes weekends, morning and evening shifts and public holidays.
Contact Detail:
The Lensbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bars Manager
✨Tip Number 1
Familiarise yourself with The Lensbury Resort's unique offerings and values. Understanding their focus on exceptional guest experiences will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of The Lensbury Resort. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that have successfully driven revenue growth or improved customer satisfaction. This will demonstrate your proactive approach and relevant experience.
✨Tip Number 4
Showcase your leadership style by preparing examples of how you've motivated and trained teams in the past. Highlighting your ability to lead under pressure will resonate well with the hiring team.
We think you need these skills to ace Restaurant & Bars Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant and bar management. Focus on your leadership skills, customer service achievements, and any specific knowledge of health and safety regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully managed teams and improved guest experiences in previous positions.
Highlight Relevant Skills: In your application, emphasise your proficiency in restaurant management software and POS systems. Also, mention your experience with budgeting and cost control, as these are crucial for the role.
Showcase Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability for weekends, mornings, evenings, and public holidays. This shows your commitment and readiness to meet the demands of the position.
How to prepare for a job interview at The Lensbury
✨Showcase Your Leadership Skills
As a Restaurant & Bars Manager, strong leadership is key. Be prepared to discuss your experience in leading teams, motivating staff, and how you've handled challenges in the past. Share specific examples that highlight your ability to inspire and manage a diverse team.
✨Demonstrate Your Knowledge of F&B Operations
Familiarise yourself with the latest trends in food and beverage management. During the interview, be ready to talk about your experience with inventory management, cost control, and how you ensure high service standards. This will show your potential employer that you understand the intricacies of running a successful restaurant and bar.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as how you would handle a dissatisfied customer or manage a busy shift. Think through various scenarios beforehand and prepare structured responses that demonstrate your ability to think on your feet and maintain composure under pressure.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Discuss what drives you to deliver exceptional guest experiences and how you stay updated with industry trends. This passion can set you apart from other candidates and show that you're genuinely invested in the role.
