The Lensbury is seeking a Membership Manager to lead the Membership Sales Team from its riverside base in Teddington. You will drive membership acquisition, retention and growth, modelling KPI-driven performance and delivering an outstanding member journey.
Reporting to the General Manager, you will collaborate with Commercial & Marketing to implement integrated sales strategies, coach the team, and ensure accurate fee processing while maintaining exceptional customer service across all member
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Head of Membership & Growth employer: The Lensbury
The Lensbury, part of Iconic Hotels and Resorts, offers a vibrant work environment on the picturesque banks of the River Thames in Teddington. As a Food & Beverage Assistant, you'll enjoy a supportive culture that prioritises employee growth through fully-funded apprenticeships and access to leisure facilities, while also benefiting from discounts across our services and engaging staff social events. Join us to create memorable experiences for our guests in a dynamic setting that values teamwork and excellence.
