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- Tasks: Join our team to assist in food and beverage service, ensuring a top-notch guest experience.
- Company: The Lensbury Resort is a stunning riverside hotel and leisure club in Teddington.
- Benefits: Enjoy free lunch, discounts, leisure facilities, and fully-funded apprenticeships.
- Why this job: Be part of a vibrant team in a beautiful setting, perfect for building skills and connections.
- Qualifications: Previous experience in hospitality is preferred; strong communication and multitasking skills are essential.
- Other info: Participate in staff social events and enjoy a supportive work environment.
About us Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. The Role Reporting to and working closely with the Food and Beverage management team to fully understand all duties and communicate day to day changes. Assist with opening and closing down of all food and beverage areas, ensuring areas are ready for service and are cleaned down and secure at the end of each shift Interact with customers, take orders, and provide excellent customer service Upsell and suggest additional food and beverage items to enhance the guest experience Prepare and serve alcoholic and non-alcoholic beverages to customer Handle cash transactions and process payments accurately Adhere to all safety and health regulations Collaborate with kitchen staff to ensure timely delivery of food orders Prepare garnishes, mix ingredients, and ensure proper glassware is used for each drink Stay updated on current food and drink trends and new menu items Carry out duties in all F&B areas, including Banqueting and Member\’s Louge when required What we’re looking for: Previous experience as a waiter/bartender or in a similar role preferred Strong communication and interpersonal skills Ability to multitask and prioritize tasks in a fast-paced environment Excellent time management skills to ensure efficient service What\’s in it for you? Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports) Discounts – Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio Employee Assistance Programme (access for your family also) Online Benefits Portal Fully-funded Apprenticeships Free lunch and free parking Staff social events/parties/awards Cycle to Work Scheme
Food & Beverage Assistant/Bar employer: The Lensbury
Contact Detail:
The Lensbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant/Bar
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at The Lensbury Resort. Knowing the details about the food and beverages will help you engage with customers confidently and make informed suggestions.
✨Tip Number 2
Practice your multitasking skills in a busy environment. Being able to juggle multiple orders and tasks efficiently is crucial for success in this fast-paced role.
✨Tip Number 3
Enhance your customer service skills by learning how to read guests' needs and preferences. This will allow you to provide a personalized experience, which is key to upselling and ensuring guest satisfaction.
✨Tip Number 4
Stay updated on current food and drink trends. Being knowledgeable about popular items can help you connect with guests and enhance their overall experience at The Lensbury.
We think you need these skills to ace Food & Beverage Assistant/Bar
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Assistant/Bar position. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customize your CV to emphasize relevant experience in food and beverage service, customer interaction, and any previous roles as a waiter or bartender. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention your familiarity with current food and drink trends and how you can contribute to enhancing the guest experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Lensbury
✨Show Your Customer Service Skills
Since the role involves interacting with customers, be prepared to share examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond to enhance a guest's experience.
✨Demonstrate Your Knowledge of Food and Beverage Trends
Stay updated on current food and drink trends and be ready to discuss them during the interview. This shows your passion for the industry and your commitment to providing guests with the best options.
✨Highlight Your Multitasking Abilities
The job requires multitasking in a fast-paced environment. Prepare to discuss specific situations where you successfully managed multiple tasks simultaneously, ensuring efficient service.
✨Prepare for Practical Scenarios
Be ready for potential practical questions or scenarios during the interview. They may ask how you would handle a busy shift or a difficult customer, so think through your responses in advance.
