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For Companies At a Glance
- Tasks: Manage event enquiries and bookings, ensuring a personal experience for each client.
- Company: The Lensbury Resort offers luxury leisure facilities and a stunning riverside location.
- Benefits: Enjoy free lunch, discounts, leisure facility access, and fully-funded apprenticeships.
- Why this job: Join a dynamic team, create memorable events, and develop your skills in a vibrant environment.
- Qualifications: Previous event sales experience and strong organisational skills are essential.
- Other info: This is a maternity cover role for approximately 9 months, starting ASAP.
The predicted salary is between 30000 - 42000 £ per year.
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, 2 professional pitches, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
This role is offered on a maternity cover basis, to commence as soon as possible and for a period of approximately 9 months. Working as part of our Meeting & Events Sales team, you will manage event enquiries and bookings, with a focus on Elite Sports and Meeting & Events, ensuring a prompt and professional response and creating a personal experience for each client. Your outstanding attention to detail will set the standard for a successful event every time. This is a varied role with responsibility for all aspects from initial enquiry to the handover for the Events Operations team.
What’s in it for you?
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio
- Employee Assistance Programme (access for your family also)
- Online Benefits Portal
- Fully-funded Apprenticeships
- Free lunch and free parking
- Staff social events/parties/awards
- Cycle to Work Scheme
Key Responsibilities
- Respond to all enquiries and booking requests in a timely and professional manner, ensuring proposals are tailored to the clients bespoke requests
- Arrange and carry out show rounds with prospective clients
- Ensure the administration and execution of all planned events and compile the information onto the Function Sheet
- Keep in close contact with organisers, clients and our internal operational teams, to ensure the details of all events are communicated from initial enquiry through to delivery on the day of the event
- Work with the Diary Manager to maintain effective management of the diary, ensuring bookings are confirmed in good time with deadlines in place.
- Work closely with the Resort Revenue Director on pricing for bedrooms associated with events and with the Reservations Manager in coordinating rooming lists and bedroom allocations, ensuring revenue opportunities are always maximised
- Participate in promotional activities and events as required.
What we’re looking for:
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
- Previous Event sales/planning/booking experience required, preferably within M&E and sports events
- Experience using RFP platforms preferred
- A passion for sales and events, confidence in their ability to convert enquiries and the ability to demonstrate knowledge of current market trends
- Excellent attention to detail and accuracy
- The ability to establish rapport and deliver high standards of service with a friendly, warm, genuine and approachable manner
- Able to remain calm and deliver high standards under pressure
- Good computer literacy, candidates should possess good Microsoft office skills, including Word, Excel, Outlook, Power Point and Opera Cloud
- Great organisational skills and use of initiative and confidence
- Excellent written and verbal communication skills
- Full flexibility including weekends
Elite Sports and Events Coordinator (Maternity Cover) employer: The Lensbury
Contact Detail:
The Lensbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Elite Sports and Events Coordinator (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the specific types of events that The Lensbury Resort hosts, especially elite sports and meetings. Understanding their unique offerings will help you tailor your conversations and demonstrate genuine interest during networking opportunities.
✨Tip Number 2
Network with professionals in the events and hospitality industry, particularly those who have experience in sports events. Attend relevant industry events or join online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Showcase your organisational skills by volunteering to coordinate small events or projects in your community. This hands-on experience can provide you with practical examples to discuss during interviews and demonstrate your ability to manage multiple tasks effectively.
✨Tip Number 4
Research current market trends in the events industry, especially those related to sports. Being knowledgeable about what’s trending can help you stand out in discussions and show that you are proactive and engaged in the field.
We think you need these skills to ace Elite Sports and Events Coordinator (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event sales, planning, and booking, particularly within sports events. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and sales. Mention your attention to detail and ability to manage multiple tasks under pressure, as these are key qualities for the role.
Highlight Relevant Skills: In your application, emphasise your computer literacy, particularly with Microsoft Office and any RFP platforms you have used. This will show that you are well-prepared for the technical aspects of the job.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application is free from errors and clearly conveys your enthusiasm for the position. Consider including examples of how you've successfully communicated with clients in past roles.
How to prepare for a job interview at The Lensbury
✨Show Your Passion for Events
Make sure to express your enthusiasm for event planning and sports. Share specific examples of past events you've coordinated, highlighting your role in making them successful. This will demonstrate your genuine interest in the position.
✨Highlight Attention to Detail
Given the importance of detail in this role, prepare to discuss how you ensure accuracy in your work. Bring up instances where your attention to detail made a significant difference in an event's success.
✨Demonstrate Your Communication Skills
Since you'll be liaising with clients and internal teams, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter, such as responding to client inquiries or coordinating with operational teams.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and unexpected challenges during events. Think of examples from your experience where you successfully navigated difficult situations, showcasing your problem-solving skills.
