At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for guests.
- Company: Join The Lensbury, an iconic hotel with stunning riverside views.
- Benefits: Enjoy leisure facilities, discounts, free lunch, and social events.
- Other info: Opportunities for growth with fully-funded apprenticeships and a fun work environment.
- Why this job: Be part of a passionate team delivering exceptional experiences every day.
- Qualifications: Experience in hospitality and a love for coffee and customer service.
The predicted salary is between 24300 - 29700 £ per year.
About Us
Part of Iconic Hotels and Resorts,
The Lensbury is located on the banks of the River Thames in Teddington and is home to an exclusive leisure club, a 155-bedroom hotel, meeting and events spaces, restaurant and bar, spa, and 25 acres of beautiful gardens and grounds.
We are committed to delivering exceptional service and creating memorable experiences for our members, guests and visitors, and we're looking for a passionate Barista to join our Food & Beverage team.
The Role
We're looking for a friendly, enthusiastic and customer-focused
Barista to join our Food & Beverage team.
You'll be passionate about delivering exceptional coffee and outstanding service, creating a welcoming atmosphere while ensuring every drink and food item is prepared to the highest standard.
As a Barista, your responsibilities will include
- Preparing and serving high-quality coffees, teas, smoothies and other hot and cold beverages with consistency and care.
- Preparing and serving food items where required.
- Delivering exceptional customer service by greeting guests, taking orders and building positive relationships.
- Recommending menu items and upselling seasonal specials and new products.
- Assisting with opening and closing duties, ensuring work areas are clean, fully stocked and ready for service.
- Processing payments accurately.
- Maintaining high standards of cleanliness, food safety and hygiene in line with Health & Safety regulations.
- Working closely with colleagues to ensure a smooth and efficient service.
- Monitoring stock levels and communicating replenishment requirements.
- Supporting the wider Food & Beverage operation as required to deliver an exceptional guest experience.
What We're Looking For
- Previous experience as a Barista or team member in a hotel or similar hospitality environment.
- A passion for coffee, great food and delivering exceptional customer service.
- A positive, friendly and professional attitude.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a busy, fast-paced environment.
- Strong organisational and time management skills.
- Knowledge of food hygiene and Health & Safety practices.
- Experience in a luxury hospitality environment is desirable but not essential.
What's in It for You?
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R Hotels portfolio
- Employee Assistance Programme (access for your family also)
- Online Benefits Portal
- Fully-funded Apprenticeships
- Free lunch and free parking
- Staff social events/parties/awards
- Cycle to Work Scheme
Barista employer: The Lensbury
The Lensbury, part of Iconic Hotels and Resorts, is an exceptional employer located on the picturesque banks of the River Thames in Teddington. With a strong focus on employee development and a vibrant work culture, we offer numerous benefits including team member discounts, access to leisure facilities, and a supportive environment that values customer service excellence. Join us to be part of a dedicated team where your contributions are recognised and rewarded, making every day at work meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lensbury. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lensbury
Don't be shy about reaching out to The Lensbury directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lensbury and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lensbury
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
