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- Tasks: Welcome guests, manage membership queries, and promote leisure activities.
- Company: Prestigious leisure complex in Teddington with a vibrant atmosphere.
- Benefits: Free meals, access to leisure facilities, and training opportunities.
- Why this job: Join a fun team and enhance your customer service skills while enjoying flexible hours.
- Qualifications: Excellent customer service skills and experience in a reception or similar role.
The predicted salary is between 20318 - 20318 £ per year.
A prestigious leisure complex in Teddington is seeking a Members' Receptionist. The ideal candidate will possess excellent customer service skills and experience in a reception or similar role.
Responsibilities include:
- Welcoming guests
- Managing membership queries
- Promoting leisure activities
The position is part-time, offering a salary of £20,318 per annum plus great benefits such as free meals, usage of leisure facilities, and training opportunities. Flexible hours are available.
Membership & Guest Concierge - Leisure Club in Teddington employer: The Lensbury Resort
Contact Detail:
The Lensbury Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Guest Concierge - Leisure Club in Teddington
✨Tip Number 1
Make sure to research the leisure complex before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle membership queries or welcome guests. Role-playing these situations can boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Choose an outfit that reflects professionalism while still being comfortable for a leisure environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team at the leisure club.
We think you need these skills to ace Membership & Guest Concierge - Leisure Club in Teddington
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in previous roles, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Members' Receptionist. Mention how your experience aligns with welcoming guests and managing queries, as this will make you stand out.
Be Enthusiastic About Leisure Activities: Since we’re all about promoting leisure activities, let your passion shine through! Mention any relevant interests or experiences that relate to leisure and wellness, as this shows us you’ll fit right in with our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at The Lensbury Resort
✨Know the Leisure Club Inside Out
Before your interview, make sure to research the leisure complex thoroughly. Familiarise yourself with their services, membership options, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your ability to handle queries and promote activities effectively.
✨Practice Common Interview Questions
Anticipate questions related to managing membership queries and welcoming guests. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows respect for the position and reflects the standards of the leisure club, making you stand out as a serious candidate.