At a Glance
- Tasks: Lead a team of Lifeguards and ensure pool safety and cleanliness.
- Company: Join The Lensbury Resort, a vibrant leisure club on the River Thames.
- Benefits: Enjoy a competitive salary, access to leisure facilities, and exclusive discounts.
- Other info: Flexible shifts with opportunities for professional development and team bonding.
- Why this job: Make a splash in your career while ensuring safety and fun for all members.
- Qualifications: Must have previous leisure experience and RLSS National Pool Lifeguard Qualification.
The predicted salary is between 24542 - 24542 £ per year.
- Leisure Team Leader (36 hours)
- The Lensbury, Broom Rd, Teddington, Middlesex, TW11 9NU
About us
Part of London + Regional Hotels,
The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
As our Leisure Team Leader, you have day to day direct line reporting for all Lifeguards and will be responsible for supporting the Leisure Operations Manager in ensuring the pool supervision is in line with our Standard Operating Procedures (SOP)’s and Emergency Action Plan (EAP).
Key Responsibilities
- Provide an efficient and friendly service for Members and Guests, ensuring facilities are fully maintained and clean
- Complete Duty Manager or Lifeguard shifts on a rota basis
- Raise any issues/concerns immediately in line with the pool SOP and EAP
- Keep your facilities and pool kit such as spinal boards working and well maintained
- Proactively anticipate potential safety hazards and be prepared to undertake emergency actions when required
- Be fully aware of all emergency and evacuation procedures and take part in regular training to maintain up to date knowledge of these procedures
- Understand and put into practice COSHH (Control of Substances Hazardous to Health) regulations and guidelines on the correct use and storage of cleaning substances and materials within the club.
- To always use the correct PPE
- Work in conjunction with the HR team to ensure DBS compliance
- Carry out daily pool testing to ensure the pool is within correct chemical balance parameters, escalating any readings that fall outside of the optimum range
- Monitor stock levels so they are maintained at a level suitable to the needs of the club
- Ensure all and checklists are kept up to date
- Ensure compliance with all Health safety regulations associated to the role
- Maintain a positive, productive working relationship with all colleagues
- Be aware of the importance of customer satisfaction on club performance, proactively monitor all sources of customer feedback and seek to identify opportunities to improve customer engagement and satisfaction wherever possible
- Any other duties as requested by management, including cleaning tasks
As Leisure Team Leader to the Lifeguard team, you must also support the Leisure Operations Manager in ensuring:
- All Lifeguards receive an induction and are appropriately trained in line with relevant guidelines; understand their duties and responsibilities; and can competently demonstrate that they understand what is required to be successful in their role.
- All Lifeguard team members are fully aware of emergency procedures, their Health and Safety responsibilities and attend regular training sessions where required
- The Lifeguard team HR files are set up correctly and continually updated
- The team’s holiday requests are well managed, ensuring there is always cover
- You liaise with your line manager regarding the departmental rota, the holding of regular team meetings and regular team communications.
- What We’re Looking For
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
- Previous Leisure operational experience
- RLSS National Pool Lifeguard Qualification
- Commitment to attend monthly CPD NPLQ training
- The Lensbury Broom Rd, Teddington, Middlesex, TW11 9NU
- Job Ref TLH1477
- Branch The Lensbury
- Location Teddington
- Salary/Benefits£24,542 per annum (36 hours), use of leisure facilities, EAP, various discounts and much more!
- Contract type Permanent
- Hours Part Time
- Shift pattern5:45 -14:15 ; 13:45 - 22:15
- Hours per week36
- Closing date30/11/2026
Leisure Team Leader (36 hours) in Teddington employer: The Lensbury Resort
The Lensbury in Teddington is an exceptional employer, offering a vibrant work culture that prioritises teamwork and member satisfaction. With a focus on employee development, you will have ample opportunities to enhance your skills while working in a stunning location that promotes a healthy work-life balance. Join us to be part of a dedicated team that values your contributions and fosters a supportive environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Leader (36 hours) in Teddington
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Lensbury Resort and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Leisure Team Leader (36 hours) in Teddington
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Lensbury Resort that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Lensbury Resort.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Lensbury Resort get a sense of who you are beyond your experience!
How to prepare for a job interview at The Lensbury Resort
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Lensbury Resort and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
