Hotel Receptionist — Guest Experience & F&B Cross-Sell in Teddington

Hotel Receptionist — Guest Experience & F&B Cross-Sell in Teddington

Teddington Part-Time 10 - 12 £ / hour (est.) No working from home possible
The Lensbury Resort

At a Glance

  • Tasks: Create amazing first impressions and assist guests during their stay.
  • Company: The Lensbury Resort, a welcoming and vibrant hotel in Teddington.
  • Benefits: Flexible part-time hours, free meals, and onsite parking.
  • Other info: Perfect for students looking for flexible work in a fun environment.
  • Why this job: Join a dynamic team and enhance guest experiences every day.
  • Qualifications: Previous hotel reception experience and top-notch customer service skills.

The predicted salary is between 10 - 12 £ per hour.

The Lensbury Resort in Teddington is seeking a Hotel Receptionist to create an exceptional first impression and assist guests throughout their stay. You will handle inquiries, process reservations, and manage financial procedures with accuracy.

The ideal candidate will have previous hotel reception experience and excellent customer service skills. The position offers part-time hours with flexible shifts and appealing benefits, including free meals and onsite parking.

Hotel Receptionist — Guest Experience & F&B Cross-Sell in Teddington employer: The Lensbury Resort

The Lensbury Resort in Teddington is an excellent employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. With flexible part-time hours, appealing benefits such as free meals and onsite parking, and opportunities for personal growth within the hospitality sector, we ensure our team members feel valued and supported in their roles.

The Lensbury Resort

Contact Details:

The Lensbury Resort Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Receptionist — Guest Experience & F&B Cross-Sell in Teddington

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at The Lensbury Resort and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Hotel Receptionist — Guest Experience & F&B Cross-Sell in Teddington

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Adaptability
Customer Service

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Lensbury Resort that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Lensbury Resort.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Lensbury Resort get a sense of who you are beyond your experience!

How to prepare for a job interview at The Lensbury Resort

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Lensbury Resort and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.