At a Glance
- Tasks: Be the go-to person for clients, ensuring events run smoothly from start to finish.
- Company: Join The Lensbury, a stunning riverside hotel and leisure club.
- Benefits: Enjoy free meals, gym access, discounts, and excellent training opportunities.
- Other info: Dynamic role with a friendly team and opportunities for growth.
- Why this job: Make memorable events happen while building strong client relationships.
- Qualifications: Experience in hospitality or events, with great communication and organisational skills.
The predicted salary is between 26438 - 26438 £ per year.
Location: The Lensbury, Broom Rd, Teddington, Middlesex, TW11 9NU
About Us
Part of Iconic Hotels and Resorts, The Lensbury is located on the banks of the River Thames at Teddington and hosts an exclusive leisure club, a 155‑bedroom hotel, 25 meeting and events spaces, restaurant and bar, spa, and 25 acres of gardens.
Role Overview
As an Event Coordinator, you will be the key point of contact for clients, delegates, and visitors, ensuring every event runs smoothly from enquiry through to delivery. This varied role combines event coordination, client service, administration, and sales support.
Key Responsibilities
- Deliver a professional and welcoming experience for clients, delegates, and visitors, acting as the main point of contact during events.
- Coordinate the smooth delivery of meetings and events, ensuring rooms, equipment, signage, and event materials are prepared to a high standard.
- Liaise with internal teams to manage client requirements, including AV, catering, facilities, and accommodation arrangements.
- Respond to enquiries, prepare proposals, quotations, and contracts, and support the conversion of bookings through proactive follow‑up and upselling.
- Manage meeting room bookings, schedules, and event administration to maximise efficiency and utilisation.
- Process invoices, purchase orders, deposits, and post‑event billing, maintaining accurate records and reporting.
- Prepare key cards and event materials, including name cards, menu cards, place cards, and signage.
- Manage departmental supplies and support continuous improvement through client feedback and service enhancements.
- Build strong client relationships that drive customer satisfaction, repeat business, and support commercial objectives.
What We Are Looking For
- Previous experience within a similar Meetings & Events, Hospitality, or Hotel role.
- Friendly, professional, and customer‑focused approach.
- Strong administrative and organisational skills.
- Excellent communication skills, both verbal and written.
- Ability to work under pressure and manage multiple priorities.
- Team player with a positive and proactive attitude.
- Excellent attention to detail and accuracy.
- Good working knowledge of Microsoft Office.
Shift pattern – Monday 08:00‑16:30, Tuesday‑Friday 10:00‑18:30.
Benefits
- Free meals whilst on duty
- Staff discounts at The Lensbury and across the L+R portfolio
- Use of some leisure facilities, including gym & swimming pool (after a successful 30‑day review)
- EAP with 24/7 helpline for you and your family
- Online benefits portal with Hospitality Rewards, offering many discounts across major brands
- Fully funded apprenticeship opportunities
- Excellent training and development opportunities
- Staff awards and social events throughout the year
- Cycle to work scheme
- Free parking
- Refer a friend programme
- Paid annual leave of 28 days including public holidays
Additional Information
- Job Ref: TLH1423
- Salary: £26,438 per annum plus free use of pool and gym, EAP, hotel discounts & more
- Contract type: Permanent
- Hours: Full time, 40 hours per week
- Shift pattern: Mon 08:00‑16:30, Tue‑Fri 10:00‑18:30
- Date posted: 08/07/2026. Closing date: 08/08/2026.
Event Receptionist/Coordinator in Teddington employer: The Lensbury Resort
The Lensbury Resort is an exceptional employer, offering a vibrant work culture that values creativity and teamwork in the culinary arts. With a focus on employee growth, we provide ongoing training and development opportunities, alongside competitive salaries and benefits, making it an ideal place for passionate chefs to thrive in Teddington's picturesque setting.
