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For Companies At a Glance
- Tasks: Manage daily operations and ensure top-notch customer service at our leisure centre.
- Company: Join Everyone Active, a vibrant and inclusive organisation dedicated to promoting fitness.
- Benefits: Enjoy competitive pay, commission, free membership, and a fun work environment.
- Other info: Flexible hours with opportunities for growth in a supportive atmosphere.
- Why this job: Be a leader in promoting health and activity while making a positive impact.
- Qualifications: Strong communication skills and a passion for teamwork; training provided.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Competitive salary plus commission & benefits. At Tudor Grange Leisure Centre, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week.
Responsibilities
- Manage the day‑to‑day operations of the centre ensuring the highest levels of customer service and safety are achieved.
- Lead on areas such as increasing activity and ensure all programming is working effectively.
- Be both a role model for the centre’s team and make the centre a fun and friendly environment for both colleagues and customers alike.
- Have excellent verbal and written communication skills and a good understanding of IT.
- Lead the operations team and have specific responsibility for managing the Everyone Active Quality Management Systems and processes in all areas of the business.
- In the absence of the General Manager, step up to the role as needed.
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable. Training will be given and you will be expected to achieve this in an agreed timescale. This position will involve day, evening and weekend work, including public holidays, and you may be required to cover shifts.
Benefits
In addition to a competitive salary and opportunities for development, you will enjoy a vibrant, exciting and friendly work environment. As an added bonus, you and a partner/children will also receive free membership to our 240 plus centres nationwide.
Equal Opportunity Statement
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Operations Manager in Solihull employer: The Leisure Media Co
Contact Detail:
The Leisure Media Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Everyone Active and their mission. Show us that you’re not just another candidate; demonstrate how your values align with our goal of promoting activity and a fun environment for everyone.
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you'll need to lead a team and interact with customers. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Everyone Active family.
We think you need these skills to ace Operations Manager in Solihull
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about promoting activity and creating a fun environment at Tudor Grange Leisure Centre.
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and ensuring customer satisfaction, as these are key aspects of the job we’re looking to fill.
Be Clear and Concise: Use clear and concise language in your written application. We appreciate straightforward communication, so make sure your skills and experiences are easy to understand and relevant to the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Everyone Active.
How to prepare for a job interview at The Leisure Media Co
✨Know the Centre Inside Out
Before your interview, take some time to research Tudor Grange Leisure Centre and Everyone Active. Understand their mission of promoting 30 minutes of activity five times a week. This will show your genuine interest in the role and help you align your answers with their values.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or improved operations. Highlight how you can create a fun and friendly environment while ensuring high standards of customer service.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about the team dynamics or operational challenges they face.
✨Be Ready for Flexibility
This position involves working various shifts, including evenings and weekends. Be prepared to discuss your availability and willingness to cover shifts when needed. Showing that you're adaptable and committed to the role will make a positive impression.