At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service at our leisure centre.
- Company: Join Everyone Active, a vibrant and inclusive workplace dedicated to health and fitness.
- Benefits: Enjoy a competitive salary, development opportunities, and free gym membership for you and your family.
- Other info: Flexible hours with day, evening, and weekend shifts available.
- Why this job: Make a real difference in people's lives while working in a fun and energetic environment.
- Qualifications: Experience in a supervisory role and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Everyone Active is currently seeking an ambitious and self‑motivated individual to take on the role of Duty Manager at West Lindsey Leisure Centre and embrace our brand mission of 30 minutes of activity five times a week. The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- have experience in a supervisory role at a busy leisure centre
- be able to lead and motivate a diverse team fully embracing our company values
- be focused on high customer service standards
- have excellent verbal, written and IT communication skills
- create an environment where colleagues can achieve their full potential
- have a proven track record in cost control and driving income in all areas of the business
- demonstrate exceptional time management and deadline compliance
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable. This position will involve day, evening and weekend work, including public holidays, and will require a DBS to be completed prior to starting.
What can we do for you? We offer a competitive salary and opportunities for development, and you’ll also get to enjoy working in a vibrant, exciting and friendly environment. As an added bonus, you and a partner/children will also receive free membership to our 220+ centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Leisure Centre Duty Manager — Lead Team, Free Gym Membership employer: The Leisure Media Co
Everyone Active is an exceptional employer that prioritises employee development and well-being, offering a vibrant and supportive work culture at the West Lindsey Leisure Centre. With competitive salaries, free gym memberships for you and your family, and a commitment to fostering a diverse team, we empower our staff to achieve their full potential while promoting health and fitness in the community. Join us in making a meaningful impact through our mission of encouraging 30 minutes of activity five times a week.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Duty Manager — Lead Team, Free Gym Membership
✨Tip Number 1
Get to know the company culture! Before your interview, check out Everyone Active's social media and website. This will help you understand their values and mission, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading a team and delivering top-notch customer service.
✨Tip Number 3
Show off your passion for health and fitness! Share personal stories about how you promote an active lifestyle, and don’t forget to mention any relevant qualifications like lifeguarding or first aid.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Centre Duty Manager — Lead Team, Free Gym Membership
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about promoting health and fitness, so share any personal experiences or motivations that drive you.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager position. Highlight your supervisory experience in leisure centres and any relevant qualifications. We love seeing how your skills align with our company values!
Be Clear and Concise:Keep your written application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for excellent communication skills, so show us what you’ve got!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Leisure Media Co
✨Know Your Stuff
Make sure you’re familiar with Everyone Active’s mission and values. They’re all about promoting activity, so be ready to discuss how you can contribute to that goal. Brush up on your knowledge of health and safety protocols, customer service standards, and any relevant qualifications like lifeguarding or first aid.
✨Showcase Your Leadership Skills
As a Duty Manager, you’ll need to lead a diverse team. Prepare examples from your past experiences where you’ve successfully motivated and managed a team. Think about challenges you faced and how you overcame them, as this will demonstrate your ability to create a supportive environment for your colleagues.
✨Customer Service is Key
Everyone Active places a high emphasis on customer service excellence. Be ready to share specific instances where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle feedback or complaints, as this will show you’re focused on maintaining high standards.
✨Time Management Matters
With the role involving various shifts and responsibilities, effective time management is crucial. Prepare to discuss how you prioritise tasks and meet deadlines. You might want to mention any tools or techniques you use to stay organised, as this will reassure them that you can handle the demands of the job.
