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- Tasks: Provide top-notch customer service and promote our exciting products.
- Company: Join Everyone Active, a vibrant and inclusive organisation.
- Benefits: Competitive salary, free membership for you and your family, and development opportunities.
- Other info: Flexible hours with full training provided in a fun environment.
- Why this job: Be part of a friendly team and make a real difference in people's lives.
- Qualifications: Experience in customer service and a positive, can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
At Aldershot Lido, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.
We need a Customer Service Advisor who:
- Be passionate about promoting our products.
- Be able to work under your own initiative and work as part of a team.
- Have an enthusiastic can‑do attitude and friendly personality.
- Be confident in using computers.
- Be experienced in customer service, being the first points of contact; it is key you can provide a professional service to all our customers.
You will be required to work days, evenings and weekends. Full training will be given on the centre’s systems.
What can we do for you? Along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220+ centres nationwide.
If this sounds like you, we’d love you to get in touch. Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Customer Service Advisor in Aldershot employer: The Leisure Media Co
Contact Detail:
The Leisure Media Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Aldershot
✨Tip Number 1
Get to know the company! Research Aldershot Lido and Everyone Active. Understand their mission and values, especially their focus on promoting activity. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve provided excellent service or resolved issues. Be ready to share these experiences in your interview to demonstrate your can-do attitude and friendly personality.
✨Tip Number 3
Show off your tech skills! Since you'll be using computers, brush up on any relevant software or systems. If you have experience with similar tools, mention it during your chat to highlight your confidence and readiness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Service Advisor in Aldershot
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for promoting our products shine through. We want to see that you genuinely care about customer service and the mission of 30 minutes of activity 5 times a week!
Be Yourself: We love a friendly personality! Make sure your application reflects who you are. Use a conversational tone and don’t be afraid to show your can-do attitude. It’s all about connecting with us and showing you’d fit right in.
Highlight Relevant Experience: If you've got experience in customer service, make it front and centre in your application. Tell us about your previous roles and how you’ve provided professional service to customers. We want to know how you can bring that expertise to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at The Leisure Media Co
✨Know the Brand Mission
Before your interview, make sure you understand Everyone Active's mission of promoting 30 minutes of activity 5 times a week. This shows that you're aligned with their values and can speak passionately about how you can contribute to this goal.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to help customers, as this will demonstrate your ability to be the first point of contact and provide a professional service.
✨Emphasise Teamwork and Initiative
Be ready to discuss how you can work both independently and as part of a team. Share examples of when you've successfully collaborated with others or taken the initiative to solve a problem on your own, showcasing your can-do attitude.
✨Familiarise Yourself with Technology
Since you'll be using computers in this role, brush up on any relevant software or systems that might be used at the centre. Being confident in your tech skills will help you stand out as a candidate who can adapt quickly during training.