At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a busy leisure centre.
- Company: Join Everyone Active, a vibrant brand passionate about people and activity.
- Benefits: Enjoy a competitive salary, free membership to 220+ centres, and development opportunities.
- Other info: Flexible hours with day, evening, and weekend shifts available.
- Why this job: Make a real impact while helping others achieve their fitness goals.
- Qualifications: Experience in a supervisory role and strong communication skills are essential.
The predicted salary is between 45091 - 45091 £ per year.
We are as passionate about our people as we are about encouraging everyone to take part in activity.
Employees are our greatest asset - they are a representation of our brand and are what help to drive our business forward.
We refer to them as ‘colleagues’ and it's our aim to develop them in a way that enables each individual to realise their potential.
At Holly Hill Everyone Active
Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week.
The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team.
- Duty Manager responsibilities
- Have experience in a supervisory role at a busy leisure centre.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Have a proven track record in cost control and driving income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
- National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable.
- This position will involve day, evening and weekend work, including public holidays and will require a DBS to be completed prior to starting.
What can we do for you?
Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment.
Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
All applicants will be required to undertake checks and references prior to appointment.
#J-18808-Ljbffr
Duty Manager in Southampton employer: The Leisure Media Co Ltd
The Leisure Media Co Ltd is an excellent employer, offering a vibrant and friendly work culture at Waterfield Leisure Centre. With a focus on employee growth, the Swim Center Growth & Campaigns Manager role provides opportunities for advancement, competitive salaries, and unique benefits such as free memberships for you and a partner, making it a rewarding place to develop your career in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Leisure Media Co Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Leisure Media Co Ltd
Don't be shy about reaching out to The Leisure Media Co Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Leisure Media Co Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Leisure Media Co Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
