Duty Manager

Duty Manager

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Leisure Media Co Ltd

At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service at Bristol South Swimming Pool.
  • Company: Everyone Active, a vibrant leisure centre committed to health and wellbeing.
  • Benefits: Competitive salary, free membership for you and your family, and development opportunities.
  • Other info: Flexible hours including evenings and weekends, with great career growth potential.
  • Why this job: Make a real difference in people's lives while enjoying a fun and friendly work environment.
  • Qualifications: Supervisory experience in leisure centres; lifeguard and first aid qualifications are a plus.

The predicted salary is between 25000 - 30000 £ per year.

At Bristol South Swimming Pool, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team.

Responsibilities

  • Have experience in a supervisory role at a busy leisure centre
  • Be able to lead and motivate a diverse team fully embracing our company values
  • Be focused on high customer service standards
  • Have excellent verbal, written and IT communication skills
  • Create an environment where colleagues can achieve their full potential
  • Have a proven track record in cost control and driving income in all areas of the business
  • Demonstrate exceptional time management and deadline compliance

Qualifications & Requirements

  • National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable.
  • This position will involve day, evening and weekend work, including public holidays and will require a DBS to be completed prior to starting.

Benefits

  • Along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment.
  • Furthermore, you and a partner or children will also receive free membership to our 220 plus centres nationwide.

Equal Opportunity Statement

Everyone Active is an equal‑opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Duty Manager employer: The Leisure Media Co Ltd

The Leisure Media Co Ltd is an excellent employer, offering a vibrant and friendly work culture at Waterfield Leisure Centre. With a focus on employee growth, the Swim Center Growth & Campaigns Manager role provides opportunities for advancement, competitive salaries, and unique benefits such as free memberships for you and a partner, making it a rewarding place to develop your career in the leisure industry.

The Leisure Media Co Ltd

Contact Details:

The Leisure Media Co Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager

Get Involved in Local Sports Communities

Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.

Leverage Internships and Volunteering

Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!

Visit Sports Job Fairs

Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like The Leisure Media Co Ltd. Bring your A-game and be ready to chat about how you can contribute to their team!

Apply Through Our Website

Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including The Leisure Media Co Ltd. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!

We think you need these skills to ace Duty Manager

Supervisory Skills
Team Leadership
Customer Service Excellence
Verbal Communication
Written Communication
IT Communication Skills
Cost Control

Some tips for your application 🫡

Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.

Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!

Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!

Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining The Leisure Media Co Ltd aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!

How to prepare for a job interview at The Leisure Media Co Ltd

Highlight Your Passion for Sports

When chatting with The Leisure Media Co Ltd, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.

Showcase Your Management Skills

This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.

Be Prepared for Scenario-Based Questions

Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.

Demonstrate Enthusiasm for Team Collaboration

In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.