The Leicester Arms is looking for an experienced, energetic and hands-on Assistant General Manager to join our management team at our beautiful country pub and inn in the heart of Penshurst.
Part of the Little & Large Pub Company, The Leicester Arms combines a busy restaurant and bar with 11 individually designed bedrooms, private dining, events and a large garden. Following an extensive refurbishment, the pub has established itself as a destination for great food, drinks, stays and genuine hospitality.
We’re looking for someone who loves being on the floor, enjoys leading a team and understands that great hospitality comes from consistently getting the little things right.
The Role
Working closely with the General Manager, you’ll play a key role in the day-to-day running of the business and help ensure consistently high standards across food, drink, bedrooms and guest experience.
Your responsibilities will include:
- Leading busy restaurant and bar services
- Supporting the General Manager with the daily operation of the business
- Training, developing and motivating the front-of-house team
- Ensuring consistently high standards of guest service
- Managing shifts, briefings and team deployment
- Handling guest feedback and resolving issues professionally
- Maintaining high standards of cleanliness, presentation and attention to detail
- Supporting bedroom operations and ensuring our accommodation standards are maintained
- Helping manage rotas, labour costs and payroll controls
- Monitoring sales, service standards and key operational KPIs
- Supporting stock control, ordering and cash management
- Helping deliver private events, celebrations and functions
- Ensuring company procedures, licensing, health & safety and compliance standards are followed
- Supporting recruitment, onboarding and ongoing team developmentTaking responsibility for the venue when the General Manager is not present
About You
We’re looking for someone who:
- Has previous management experience within a quality pub, restaurant, hotel or hospitality business
- Is confident running a busy service
- Is naturally warm, engaging and guest-focused
- Has strong leadership skills and enjoys developing people
- Leads from the front rather than managing from the office
- Has excellent attention to detail
- Understands commercial performance, labour management and cost control
- Is organised, reliable and comfortable taking responsibility
- Can remain calm and professional in a fast-paced environment
- Wants to progress their hospitality career within a growing independent pub company
Experience within a business combining food, beverage and bedrooms would be particularly beneficial.
What We Offer
- Competitive salary dependent on experience
- Full-time management position
- Staff meals while on duty
- Staff discount across Little & Large Pub Company venues
- Training and development
- Genuine opportunities for career progression
- The opportunity to work within an ambitious independent hospitality company
- A beautiful working environment in the heart of the Kent countryside
- A supportive senior management team with the opportunity to make a genuine impact on the business
At Little & Large, we believe it’s the little things that make the large difference. We’re looking for an Assistant General Manager who shares that philosophy and takes real pride in delivering exceptional hospitality.
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Assistant Manager in Sevenoaks employer: The Leicester Arms Country Inn
The Leicester Arms Country Inn offers a dynamic and supportive work environment where creativity in the kitchen is encouraged. With a focus on fresh, seasonal ingredients, employees have the opportunity to develop their culinary skills while being part of a passionate team dedicated to delivering exceptional dining experiences. Located in the picturesque setting of Penshurst, this role not only promises professional growth but also a chance to be part of a community that values quality and teamwork.
Contact Details:
The Leicester Arms Country Inn Recruitment Team
