At a Glance
- Tasks: Supervise Sales Associates, manage schedules, and ensure a great customer experience.
- Company: Join LEGO, a globally loved brand known for creativity and fun.
- Benefits: Enjoy family care leave, wellness programmes, colleague discounts, and a bonus scheme.
- Why this job: Be part of a vibrant team that values creativity and delivers memorable experiences.
- Qualifications: No specific qualifications required; just bring your passion and teamwork spirit!
- Other info: Hybrid work policy allows flexibility with an average of 3 days in the office.
The predicted salary is between 24000 - 36000 Β£ per year.
Responsibilities
- Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
- Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM\’s support
- Complete orders for store and office supplies in line with guidelines and operating budgets
- Ensures money handling procedures are followed by all Sales Associates
- Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
- Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines
- Lead the team to deliver a signature experience for every guest that visits the LEGO store through LBR operational standards
Whatβs in it for you?
- Family Care Leave β We offer enhanced paid leave options for those important times.
- Insurances β All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellness β We want you to be your best self, so you\\\’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
- Colleague Discount β We know you\\\’ll love to build so from day 1 you will qualify for our generous colleague discount.
- Bonus β We do our best work to succeed together. When goals are reached and if eligible, you\\\’ll be rewarded through our bonus scheme.
- Your workplace β You\\\’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
#J-18808-Ljbffr
Supervisor employer: the LEGO Group
Contact Detail:
the LEGO Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supervisor
β¨Tip Number 1
Familiarise yourself with LEGO's core values and customer service standards. Understanding their commitment to delivering a signature experience will help you demonstrate your alignment with their mission during any discussions.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've effectively supervised teams in the past. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
β¨Tip Number 3
Research common challenges faced in retail management, particularly in stockroom organisation and money handling. Being able to discuss these issues and propose solutions will set you apart as a proactive candidate.
β¨Tip Number 4
Network with current or former employees of LEGO if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Supervisor
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities of a Supervisor at LEGO. Highlight key skills and experiences that align with these responsibilities in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in supervising teams, managing schedules, and ensuring compliance with policies. Use specific examples that demonstrate your leadership abilities and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the LEGO brand and your understanding of their operational standards. Mention how you can contribute to delivering a signature experience for guests and achieving store goals.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at the LEGO Group
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of a Supervisor at LEGO. Familiarise yourself with team scheduling, money handling procedures, and stockroom organisation. This will help you answer questions confidently and demonstrate your knowledge.
β¨Show Leadership Skills
During the interview, highlight your previous experiences in supervising or leading a team. Share specific examples of how you've dealt with challenges and supported your team to achieve goals, as this is crucial for the role.
β¨Emphasise Customer Experience
LEGO places a strong emphasis on delivering a signature experience for every guest. Be prepared to discuss how you would ensure high standards of merchandise presentation and customer service, drawing on any relevant past experiences.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.