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- Tasks: Engage with customers in English and Lithuanian, solving problems and building relationships.
- Company: Join a global toy company with a fun and dynamic culture.
- Benefits: Starting salary of £28,000 plus bonuses and benefits, with hybrid work options.
- Why this job: Make a difference in customer experiences while working with a beloved brand.
- Qualifications: Fluency in Lithuanian and English, with strong communication skills.
- Other info: Structured training program and fixed-term contract until January 2025.
The predicted salary is between 28000 - 28000 £ per year.
A global toy company is looking for a Customer Service Advisor in Slough to engage with customers in English and Lithuanian. The role involves responding to inquiries, solving problems, and building relationships.
With a starting salary of £28,000 plus bonuses and benefits, you will work both in-person and remotely, with a structured training program. This fixed-term contract runs until January 2025, offering a dynamic work environment.
Lithuanian-Speaking Customer Service Advisor (Hybrid) in Slough employer: the LEGO Group
Contact Detail:
the LEGO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lithuanian-Speaking Customer Service Advisor (Hybrid) in Slough
✨Tip Number 1
Make sure you know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills in both English and Lithuanian. Since you'll be engaging with customers in both languages, being fluent and confident will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Lithuanian-Speaking Customer Service Advisor (Hybrid) in Slough
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires you to engage with customers in both English and Lithuanian, make sure to highlight your language proficiency in your application. We want to see how you can connect with our diverse customer base!
Tailor Your CV: Don’t just send a generic CV! Take the time to tailor it to the job description. We love seeing how your experience aligns with what we’re looking for, so sprinkle in relevant examples that showcase your customer service skills.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Let us know why you’re excited about this role and how you can contribute to our team. We appreciate a friendly tone that reflects your enthusiasm for working with customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at the LEGO Group
✨Brush Up on Your Language Skills
Since this role requires you to engage with customers in both English and Lithuanian, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your fluency and confidence during the interview.
✨Know the Company Inside Out
Research the global toy company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its mission.
✨Prepare for Common Customer Scenarios
Think about typical customer service scenarios you might face in this role. Prepare examples of how you've handled similar situations in the past, focusing on problem-solving and relationship-building skills. This will showcase your ability to handle inquiries and resolve issues effectively.
✨Show Enthusiasm for Hybrid Work
As this position is hybrid, express your enthusiasm for both in-person and remote work. Share any previous experiences you have with remote collaboration tools or how you manage your time effectively when working from home. This will highlight your adaptability and readiness for the dynamic work environment.
