At a Glance
- Tasks: Manage digital product launches and drive user adoption for impactful experiences.
- Company: Join the LEGO Group, a leader in creativity and innovation.
- Benefits: Enjoy family care leave, wellbeing resources, and a generous colleague discount.
- Other info: Hybrid work model with opportunities for growth in a diverse and inclusive culture.
- Why this job: Be part of a dynamic team transforming digital change and making a real impact.
- Qualifications: Experience in agile project management and working with digital products is essential.
The predicted salary is between 50000 - 65000 £ per year.
Imagine turning digital product releases into impactful experiences. Bring your skills in managing the strategic aspects of digital launches to drive adoption and ensure readiness for change. Play your part in our team succeeding!
The Digital Deployment Manager bridges product development and business implementation, ensuring effective delivery and adoption of digital products across Consumer and Shopper Engagement (CSE) global operations. This role focuses on communication, handoffs, and release processes, combining product operations excellence with change leadership. It plays a key role in CSE Product Working Groups, managing non-technical aspects of product rollouts like user testing, pilots, and change management.
In addition, the Digital Deployment Manager collaborates closely with CSE Change Leads to deliver a proactive programme of change management to ensure more transformational digital change is met with excitement and cooperation to maximise the value delivered by strategic digital investments. Collaborating with Product Managers, the Digital Deployment Manager maintains roadmap visibility, drives adoption readiness, coordinates deployment timing, and optimises adoption metrics to ensure digital solutions achieve their intended value.
Core Responsibilities- Deployment planning – Planning of testing, pilot phases including success criteria and monitoring, timelines, ownership, R&R, comms and hypercare when appropriate
- Adoption and value reporting – Reporting progress and effectiveness of digital tool deployment, according to Product-defined metrics
- Partner engagement and readiness – Engage CSE stakeholders to bring them on the digital change journey (in collaboration with Product team and Global Process Owner)
- Cultural change strategy – Understand the degree of change, the complexity of existing and future processes and the support needed to successfully embed digital tools within CSE at a cultural level beyond specific releases or new features
- Training needs development – Work with CSE Academy to ensure training needs for new Digital solutions are developed and delivered
Do you have what it takes?
- Proven experience as an agile project manager or in a similar role
- Experience working in/with a Contact Centre is essential
- Experience working with digital products
- Confidence using JIRA
- Experience leading global teams through digital change and managing multiple stakeholders
- Entrepreneurial approach and ability to prioritise and lead multiple projects independently with a keen attention to detail
- Great communication with the ability to build networks with key partners across the organisation as a whole
- Strong presentation and influencing skills
Additional details about this role
This role requires close collaboration both with CSE teams (based in Slough), and CSE Product teams (based in London Hub), therefore you would average two days per week in Slough (where role is based) and one day per week in the London Hub. We work with a ‘best of both’ approach requiring an average of 3 days a week in the office.
What’s in it for you?
- Family Care Leave – We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.
Digital Deployment Manager in Slough employer: the LEGO Group
At LEGO Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Digital Deployment Manager based in Slough, you will benefit from our hybrid work policy, generous family care leave, and comprehensive wellbeing resources, all while playing a pivotal role in driving digital transformation. We are committed to your professional growth, providing opportunities for training and development, and ensuring that every team member feels valued and included in our mission to inspire the builders of tomorrow.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Deployment Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to digital deployment. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you successfully managed digital launches or led change initiatives. Numbers and outcomes speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Digital Deployment Manager in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital products and agile project management. We want to see how your skills align with the role of Digital Deployment Manager!
Showcase Your Communication Skills:Since this role involves a lot of collaboration, emphasise your ability to communicate effectively with stakeholders. Share examples of how you've successfully engaged teams in past projects.
Highlight Your Change Management Experience:We’re looking for someone who can lead digital change. Be sure to include any relevant experiences where you’ve managed transitions or training for new digital tools.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at the LEGO Group
✨Know Your Digital Products
Before the interview, make sure you have a solid understanding of the digital products the company offers. Familiarise yourself with their features, benefits, and how they fit into the market. This will help you speak confidently about how you can drive adoption and manage deployments effectively.
✨Showcase Your Change Management Skills
Prepare examples from your past experiences where you've successfully led teams through digital change. Highlight your ability to engage stakeholders and manage cultural shifts. This is crucial for the role, so be ready to discuss specific strategies you used to ensure smooth transitions.
✨Master the Art of Communication
As a Digital Deployment Manager, communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would communicate deployment plans and engage partners throughout the process. Consider using the STAR method to structure your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to prioritise tasks. Think about potential challenges in digital deployments and how you would address them. This will demonstrate your proactive approach and readiness to tackle real-world issues.
