The LEGO Group seeks a Service Design Lead to craft scalable, shopper-centric retail experiences. You will steer end-to-end service design across cross-functional programmes, bridging physical and digital touchpoints while clarifying actors, systems and processes behind shopper experiences.
You’ll work with product leadership to shape strategy, identify critical problems, and prioritise opportunities through evidence-led decisions.
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Senior Service Design Lead — Shopper Experience & Strategy employer: the LEGO Group
The LEGO Group is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about inspiring creativity in families and LEGO enthusiasts. With flexible hours and competitive pay, employees enjoy opportunities for personal growth and development while working in a fun, interactive environment that prioritises safety and cleanliness.
