At a Glance
- Tasks: Lead the strategy to enhance product visibility and accessibility on LEGO.com.
- Company: Join the iconic LEGO Group, inspiring creativity and imagination.
- Benefits: Enjoy family care leave, wellbeing resources, and a generous colleague discount.
- Other info: Hybrid work policy and a commitment to diversity and inclusion.
- Why this job: Make a real impact on how millions discover and engage with LEGO products.
- Qualifications: Experience in eCommerce and a passion for shopper needs are essential.
The predicted salary is between 55000 - 65000 £ per year.
Here at The LEGO Group, we inspire and develop the builders of tomorrow through creative play and learning. Our iconic products bring joy to millions, fostering creativity and imagination. We’re seeking a strategic and innovative Senior Manager, Discoverability for a 12‑month maternity contract. This role is crucial in enhancing the visibility and accessibility of our products, ensuring they reach the right audiences and maximize engagement.
Discoverability Strategy
- Define and execute the internal search strategy across LEGO.com, aligning to commercial priorities, campaigns, promotions and shopper intent across 25 localised indexes.
- Translate trading, marketing and product launch objectives into scalable search and browse experiences.
Searchandising & Optimisation
- Optimise search results and PLP experiences through rules, rankings, redirects and language optimisations to improve product discovery and reduce friction to purchase.
- Identify and prioritise high‑impact opportunities through performance analysis and user behaviour signals.
- Own keyword and synonym strategy to continuously improve relevance and product coverage.
- Monitor performance across key metrics and execute actionable insights in line with commercial strategy.
Cross‑functional Collaboration
- Partner with trading, trading optimisation, AB testing, SEO, marketing teams and product squads to act as a connector and deliver cohesive experiences.
- Act as subject‑matter expert for discoverability, influencing decision‑making across LEGO Retail.
- Operate within the broader eCommerce ecosystem, embedding discoverability principles into propositions, journeys and future assortment planning.
- Translate business needs into clear requirements and support delivery through partner product squads (internal and third party) in alignment with product OKRs.
Execution and Governance
- Act as the decision authority for search and browse execution, validating requests against data and impact.
- Challenge and refine stakeholder asks, translating intent to insight‑led, impactful solutions.
- Establish clear frameworks to distinguish non‑value‑driving requests.
- Ensure consistency and quality across markets through localisation frameworks and governance of index configuration.
- Maintain scalable processes for campaigns, launches and promotions.
- Own third‑party partnerships as a key business user, sharing performance insights, informing road‑maps and actively shaping the direction of ongoing collaboration.
As part of the LEGO Retail organisation, the Global eCommerce team drives the commercial performance and development of LEGO.com. Reporting to the Director of eCommerce Content Strategy and Operations, and working alongside global colleagues in Global eCommerce, Marketing, and Product Management, this role will be instrumental in developing, deploying, and optimising the best search and browse experience on LEGO.com, ensuring focus on key commercial objectives whilst maintaining an immersive brand and product experience for Shoppers and Families.
Do you have what it takes?
- A strong background of experience working in eCommerce, preferably in a global direct to consumer environment.
- Experience working with eCommerce search and discovery platforms, specific experience of Constructor is highly advantageous.
- Proven data driven, shopper/consumer centric approach to internal search strategy, planning and optimisation; solid understanding of ecommerce analytics and tools like Adobe Analytics.
- An enthusiastic, positive approach and determination to overcome obstacles and deliver results with a focus on quality, efficiency, and operational excellence.
- Open, collaborative communication style, with experience working globally across cultures and time zones to build connected, sustainable relationships regardless of organisational structure.
- Passion for developing a deep understanding of shopper needs throughout the shopping journey, and enthusiasm for exceeding shopper expectations.
- Excellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levels.
What’s in it for you?
- Family Care Leave – We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus – When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace – When you join the team you'll be assigned a primary workplace location; hybrid work policy means an average of 3 days per week in the office.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Join the LEGO team today.
Senior Manager, Discoverability - 12 Month FTC employer: the LEGO Group
At The LEGO Group, we pride ourselves on being an exceptional employer that fosters creativity and innovation in a collaborative environment. Our commitment to employee wellbeing is reflected in our generous benefits, including enhanced family care leave, comprehensive insurance coverage, and a supportive hybrid work policy that promotes work-life balance. With a strong focus on personal and professional growth, we offer opportunities for development and a culture that values diversity and inclusion, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Discoverability - 12 Month FTC
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if the LEGO Group is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like the LEGO Group and demonstrate your commitment to the field.
We think you need these skills to ace Senior Manager, Discoverability - 12 Month FTC
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Senior Manager, Discoverability - 12 Month FTC at the LEGO Group, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Senior Manager, Discoverability - 12 Month FTC at the LEGO Group. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at the LEGO Group
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!