At a Glance
- Tasks: Support LEGO fans by responding to queries in English and Italian.
- Company: Join the iconic LEGO Group, known for creativity and fun.
- Benefits: Competitive salary, performance bonuses, and wellbeing perks.
- Other info: Enjoy a hybrid work model with flexibility after training.
- Why this job: Be part of a vibrant team during the festive season and make a difference.
- Qualifications: Fluent in English and Italian with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
The LEGO Group is seeking a Seasonal Customer Service Advisor to join their team in the United Kingdom. In this role, you will help support LEGO fans during the busiest season, responding to queries in both English and Italian.
This fixed-term contract offers a hybrid work approach, allowing you to work from home up to three days a week after comprehensive training. The position includes competitive salary, performance-based bonuses, and a variety of wellbeing benefits.
Seasonal Customer Support – English & Italian (Hybrid) employer: the LEGO Group
The LEGO Group is an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork. With a hybrid work model, employees enjoy the flexibility of working from home while receiving comprehensive training and support. The company prioritises employee wellbeing through competitive salaries, performance bonuses, and a range of benefits, making it an ideal place for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Customer Support – English & Italian (Hybrid)
✨Tip Number 1
Make sure to brush up on your English and Italian skills! Being fluent in both languages is key for this role, so practice common customer service phrases and scenarios. We want you to shine when you get that interview!
✨Tip Number 2
Research the LEGO Group and their values. Understanding their mission and culture will help you tailor your responses during interviews. We love candidates who show genuine interest in our brand!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various customer queries or complaints. We want to see your problem-solving skills in action, so come ready with examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to join our team and support LEGO fans!
We think you need these skills to ace Seasonal Customer Support – English & Italian (Hybrid)
Some tips for your application 🫡
Show Your Passion for LEGO:When writing your application, let your love for LEGO shine through! Share any personal experiences or favourite sets that highlight your enthusiasm. We want to see how you connect with the brand!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your customer service experience and language skills in English and Italian. We’re looking for candidates who can engage with our fans effectively!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at the LEGO Group
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and Italian, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play common customer service scenarios in both languages to boost your confidence.
✨Know the LEGO Brand Inside Out
Familiarise yourself with LEGO's history, values, and products. Understanding what makes LEGO special will help you answer questions more effectively and show your passion for the brand during the interview.
✨Prepare for Common Customer Queries
Think about the types of questions customers might ask during the busy season. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to empathise with customers, as this is key in a customer support role.
✨Show Enthusiasm for Hybrid Work
Since this position offers a hybrid work approach, be ready to discuss how you can manage your time effectively while working from home. Highlight any previous remote work experience and how it has prepared you for this role.
