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- Tasks: Assist LEGO fans by responding to inquiries and resolving order issues.
- Company: Renowned toy company known for creativity and fun.
- Benefits: Flexible working arrangements, competitive salary, and performance bonuses.
- Other info: Great opportunity for seasonal work with a focus on employee wellbeing.
- Why this job: Join a fun team and help spread joy during the busy season.
- Qualifications: Fluency in English and Estonian with good IT skills.
The predicted salary is between 25000 - 30000 £ per year.
A renowned toy company in the UK is looking for a seasonal Customer Service Advisor to assist LEGO fans during the busy season.
Responsibilities include:
- Responding to customer inquiries via phone and email
- Resolving issues related to orders
- Building relationships with consumers
The ideal candidate will be fluent in English and Estonian and possess good IT skills.
Offering flexible working arrangements, this role provides a competitive salary and performance-based bonuses, along with benefits focused on employee wellbeing.
Seasonal Customer Care Advisor — Hybrid (English & Estonian) employer: the LEGO Group
Contact Detail:
the LEGO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Customer Care Advisor — Hybrid (English & Estonian)
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with LEGO fans, it's crucial to convey enthusiasm and clarity. Try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Seasonal Customer Care Advisor — Hybrid (English & Estonian)
Some tips for your application 🫡
Show Your Passion for Toys: When you're writing your application, let your love for toys and customer service shine through. We want to see how excited you are about helping LEGO fans and making their experience memorable!
Highlight Your Language Skills: Since this role requires fluency in both English and Estonian, make sure to showcase your language skills clearly. We’re looking for someone who can communicate effectively with our diverse customer base, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to get to know you quickly!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your amazing skills and enthusiasm for the role!
How to prepare for a job interview at the LEGO Group
✨Know Your LEGO
Familiarise yourself with the company's products, especially LEGO sets and themes. Being able to discuss your favourite sets or recent releases can show your passion for the brand and help you connect with the interviewers.
✨Brush Up on Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to excellent service.
✨Practice Your Language Skills
Since the role requires fluency in both English and Estonian, practice answering common interview questions in both languages. This will not only boost your confidence but also showcase your language proficiency to the interviewers.
✨Show Your Flexibility
Highlight your ability to adapt to different working arrangements, especially since this is a hybrid role. Be ready to discuss how you manage your time effectively and stay productive while working from home or in the office.