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- Tasks: Support LEGO fans by handling inquiries via phone and email.
- Company: Join a leading toy company with a passion for creativity.
- Benefits: Competitive salary, performance bonuses, and hybrid work options.
- Other info: Flexible shifts and a vibrant work environment await you.
- Why this job: Be part of a fun team and help bring joy to LEGO enthusiasts.
- Qualifications: Fluency in English and German, plus strong problem-solving skills.
The predicted salary is between 25000 - 32000 £ per year.
A leading toy company in the UK seeks a Seasonal Customer Service Advisor to support LEGO fans during the busy season. You will engage with consumers globally via phone and email, handling inquiries about orders and product experiences.
Requirements include:
- Fluency in English and German
- Problem-solving skills
- The ability to work flexible shifts
Benefits include:
- A competitive salary
- Performance-based bonuses
- A hybrid work policy allowing up to three days from home per week
Multilingual CS Advisor (EN/DE) – Hybrid, Seasonal employer: the LEGO Group
Contact Detail:
the LEGO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual CS Advisor (EN/DE) – Hybrid, Seasonal
✨Tip Number 1
Make sure to brush up on your language skills! Since this role requires fluency in both English and German, practice common customer service phrases and scenarios. This will help you feel more confident when engaging with LEGO fans.
✨Tip Number 2
Show off your problem-solving skills during interviews! Think of examples from your past experiences where you successfully resolved customer issues. We want to see how you can handle inquiries effectively and keep those LEGO fans happy!
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability for shifts. Highlight your willingness to adapt to the busy season's demands, as this shows you're ready to jump in and support the team when they need it most.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Multilingual CS Advisor (EN/DE) – Hybrid, Seasonal
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in both English and German, make sure to highlight your language proficiency right at the top of your application. We want to see how you can engage with our LEGO fans in both languages!
Tailor Your Experience: When you're writing about your previous roles, focus on experiences that showcase your problem-solving skills and customer service expertise. We love seeing how you've handled inquiries or resolved issues in the past!
Flexibility is Key: Mention your availability for flexible shifts in your application. We appreciate candidates who can adapt to our busy season and are ready to jump in when needed. It shows us you're committed and ready to support our customers!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at the LEGO Group
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and German, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your proficiency during the interview.
✨Know the Product Inside Out
Familiarise yourself with LEGO products and their features. Being able to discuss popular sets or recent releases will demonstrate your enthusiasm for the brand and help you connect with customers' inquiries more effectively.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Think of specific situations where you turned a negative experience into a positive one, as this will highlight your ability to handle inquiries effectively.
✨Flexibility is Key
Since the job requires flexible shifts, be ready to discuss your availability. Show that you're adaptable and willing to work during peak times, which will reassure the interviewer that you can meet the demands of the busy season.