Chief Experience Design & User Research in London
Chief Experience Design & User Research

Chief Experience Design & User Research in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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the LEGO Group

At a Glance

  • Tasks: Lead a team to create amazing user experiences in the toy industry.
  • Company: A leading toy company in Greater London with a focus on innovation.
  • Benefits: Hybrid work model, commitment to diversity, and a fun work environment.
  • Why this job: Shape the future of play by connecting physical and digital experiences.
  • Qualifications: Strong leadership and service design experience required.
  • Other info: Join a dynamic team dedicated to children's rights and collaborative practices.

The predicted salary is between 48000 - 72000 £ per year.

A leading toy company in Greater London is seeking a Head of Service Design & User Research to lead a dynamic team of experts focused on user-centered practices. This role involves shaping retail experiences that connect physical and digital services.

Candidates should demonstrate strong leadership skills, a deep background in service design, and a belief in collaborative approaches. The position supports a hybrid work model, requiring three days in the office and emphasizes a commitment to children's rights and diversity.

Chief Experience Design & User Research in London employer: the LEGO Group

As a leading toy company in Greater London, we pride ourselves on fostering a vibrant work culture that champions creativity and collaboration. Our commitment to children's rights and diversity not only shapes our products but also enriches our workplace, offering employees meaningful opportunities for growth and innovation. With a hybrid work model that promotes work-life balance, we empower our team to thrive both personally and professionally in an inspiring environment.
the LEGO Group

Contact Detail:

the LEGO Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Experience Design & User Research in London

✨Tip Number 1

Network like a pro! Reach out to people in the toy industry or related fields on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.

✨Tip Number 2

Show off your portfolio! If you've got a killer portfolio showcasing your service design and user research projects, make sure to highlight it during interviews. Visuals can speak louder than words!

✨Tip Number 3

Prepare for those tricky questions! Think about how you can demonstrate your leadership skills and collaborative approach. Use real-life examples to show how you’ve shaped user experiences in the past.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets noticed!

We think you need these skills to ace Chief Experience Design & User Research in London

Leadership Skills
Service Design
User-Centered Practices
Collaboration
Retail Experience Design
Hybrid Work Model Adaptability
Commitment to Children's Rights
Diversity Awareness

Some tips for your application 🫡

Show Your Passion for User-Centred Design: When writing your application, let your enthusiasm for user-centred practices shine through. Share specific examples of how you've put users at the heart of your design process and how it led to successful outcomes.

Highlight Your Leadership Experience: As we're looking for someone to lead a dynamic team, make sure to showcase your leadership skills. Talk about your experience in guiding teams, fostering collaboration, and driving projects to success.

Connect Physical and Digital Experiences: Since this role involves shaping retail experiences that blend physical and digital services, be sure to mention any relevant experience you have in this area. Discuss how you've successfully integrated these elements in past projects.

Emphasise Commitment to Diversity and Children's Rights: We value diversity and a commitment to children's rights, so don't forget to weave this into your application. Share your thoughts on why these values are important and how you've championed them in your work.

How to prepare for a job interview at the LEGO Group

✨Know Your User-Centred Design Principles

Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in service design. This will show that you understand the core of what the company is looking for.

✨Showcase Your Leadership Style

Prepare to talk about your leadership style and how you foster collaboration within a team. Think of specific examples where you've led a project or initiative that required teamwork and innovation. This will demonstrate your fit for leading a dynamic team.

✨Connect Physical and Digital Experiences

Since the role involves shaping retail experiences that bridge physical and digital services, come prepared with ideas or case studies that illustrate your experience in this area. Discuss how you can enhance customer journeys across different platforms.

✨Emphasise Commitment to Diversity and Children's Rights

Research the company's values around children's rights and diversity. Be ready to share your thoughts on why these issues matter in design and how you've incorporated them into your work. This will resonate well with their mission and show you're aligned with their ethos.

Chief Experience Design & User Research in London
the LEGO Group
Location: London
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