Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service to LEGO fans via phone and email.
- Company: Join the iconic LEGO Group, known for creativity and fun.
- Benefits: Enjoy a competitive salary, hybrid work, and family care leave.
- Other info: Opportunity to work in a dynamic environment with growth potential.
- Why this job: Be part of an inclusive culture where your contributions matter.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
The LEGO Group is seeking a Customer Service Advisor in the United Kingdom to provide exceptional service to LEGO fans. The role includes responding to queries via phone and email, ensuring a fun and engaging experience.
The position offers a competitive salary, hybrid working model, and benefits such as family care leave and life insurance. Join us in creating an inclusive culture where innovation thrives and every customer feels valued.
Global Toy Brand: Customer Service Advisor (Hybrid) employer: the LEGO Group
Contact Detail:
the LEGO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Toy Brand: Customer Service Advisor (Hybrid)
✨Tip Number 1
Get to know the LEGO brand inside out! Familiarise yourself with their products and values. This way, when you chat with them, you can show your passion for the brand and how you can contribute to that fun and engaging experience they’re after.
✨Tip Number 2
Practice your communication skills! Since you'll be responding to queries via phone and email, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former LEGO employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have tips and resources available that can help you stand out in the interview process. Let’s land that job together!
We think you need these skills to ace Global Toy Brand: Customer Service Advisor (Hybrid)
Some tips for your application 🫡
Show Your Passion for LEGO: When you're writing your application, let your love for LEGO shine through! Share any personal experiences or stories that highlight your enthusiasm for the brand and how it connects with your customer service skills.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in customer service and any specific skills that align with what The LEGO Group is looking for. We want to see how you can bring value to the team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Customer Service Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at the LEGO Group
✨Know Your LEGO
Familiarise yourself with LEGO products and the brand's history. Being able to discuss your favourite sets or recent launches can show your passion for the brand, which is crucial for a Customer Service Advisor role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to engage with the interviewer by nodding and paraphrasing their questions. This shows that you value their input and are ready to provide thoughtful responses.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to turn a negative experience into a positive one, as this is key in providing exceptional service to LEGO fans.
✨Embrace the Fun Factor
Remember, LEGO is all about fun and creativity! Bring a light-hearted attitude to the interview. Share any personal experiences that reflect your enthusiasm for creating engaging customer experiences, as this aligns perfectly with the company culture.