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- Tasks: Lead a team to create amazing user experiences in retail, blending physical and digital services.
- Company: A leading toy company in Greater London with a focus on creativity and innovation.
- Benefits: Hybrid work model, commitment to diversity, and a fun, collaborative environment.
- Why this job: Shape the future of play while championing children's rights and user-centred design.
- Qualifications: Strong leadership skills and a solid background in service design.
- Other info: Join a dynamic team dedicated to making a positive impact on children's lives.
The predicted salary is between 48000 - 72000 £ per year.
A leading toy company in Greater London is seeking a Head of Service Design & User Research to lead a dynamic team of experts focused on user-centered practices. This role involves shaping retail experiences that connect physical and digital services.
Candidates should demonstrate strong leadership skills, a deep background in service design, and a belief in collaborative approaches. The position supports a hybrid work model, requiring three days in the office and emphasizes a commitment to children's rights and diversity.
Chief Experience Design & User Research employer: the LEGO Group
Contact Detail:
the LEGO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Experience Design & User Research
✨Tip Number 1
Network like a pro! Reach out to folks in the toy industry or related fields on LinkedIn. A friendly chat can open doors and give you insights that might just land you that dream role.
✨Tip Number 2
Show off your portfolio! When you get the chance to meet potential employers, bring along examples of your best work in service design and user research. Visuals can speak volumes about your skills and creativity.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and collaboration. We all know how important these are in a role like this, so be ready to share your experiences and how you’ve fostered teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Chief Experience Design & User Research
Some tips for your application 🫡
Show Your Passion for User-Centred Design: When writing your application, let your enthusiasm for user-centred practices shine through. Share specific examples of how you've shaped experiences in previous roles, especially those that connect physical and digital services.
Highlight Your Leadership Skills: As we're looking for someone to lead a dynamic team, make sure to showcase your leadership experience. Talk about how you've fostered collaboration and innovation in your past roles, and how you can bring that to our team.
Emphasise Commitment to Diversity and Children's Rights: We value diversity and children's rights deeply, so don't forget to mention any relevant experiences or initiatives you've been part of. This will show us that you align with our values and mission.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get to know you better!
How to prepare for a job interview at the LEGO Group
✨Know Your User-Centred Practices
Make sure you brush up on user-centred design principles. Be ready to discuss how you've applied these in past projects, especially in shaping retail experiences. Show them that you understand the importance of connecting physical and digital services.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you led a team through challenges or fostered collaboration. This role is all about guiding a dynamic team, so demonstrate how you inspire and motivate others.
✨Emphasise Diversity and Inclusion
Since the company values children's rights and diversity, be prepared to discuss how you've incorporated these elements into your work. Share specific instances where you championed inclusivity in design or research processes.
✨Get Comfortable with Hybrid Work
As this position supports a hybrid model, think about how you can effectively manage remote and in-office work. Be ready to talk about your strategies for maintaining team cohesion and productivity across different work environments.
