At a Glance
- Tasks: Create memorable experiences for guests and maintain a vibrant store environment.
- Company: Join the iconic LEGO® team, where creativity and play come to life.
- Benefits: Enjoy family care leave, insurance coverage, wellbeing resources, and a generous colleague discount.
- Other info: Flexible hybrid work policy with opportunities for personal growth.
- Why this job: Be part of a fun, inclusive culture that values creativity and teamwork.
- Qualifications: Friendly attitude and a passion for customer engagement.
The predicted salary is between 20000 - 25000 £ per year.
Core Responsibilities
- Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
- Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards.
- Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations.
- Resolve customer issues and report challenging situations to manager.
- Customer engagement and use of promotional materials, loyalty programs.
- Typically responsible for store operational tasks in duty.
What’s in it for you?
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Join the LEGO® team today.
Sales Associate in Birmingham employer: the LEGO Group
At LEGO®, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and inclusivity. Our Sales Associates enjoy comprehensive benefits including enhanced family care leave, life and disability insurance, and a generous colleague discount, all while working in a dynamic environment that prioritises employee wellbeing and growth opportunities. Join us in creating memorable experiences for our guests while being part of a team that values every individual's contribution and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into LEGO®'s values and mission. This way, you can show how your personality and work style align with their signature experience for guests.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you might need to resolve customer issues or use promotional materials. Role-playing these situations can help you feel more confident during the real deal.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. Remember, you're aiming to portray that friendly and engaging manner that LEGO® values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the LEGO® team from the get-go.
We think you need these skills to ace Sales Associate in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can bring a friendly and engaging manner to the role, just like you would with our guests in-store.
Tailor Your Experience:Make sure to highlight any previous experience that relates to customer engagement or retail. We love seeing how your background aligns with our core responsibilities, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the LEGO® team!
How to prepare for a job interview at the LEGO Group
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with LEGO®'s values, products, and recent news. This shows genuine interest and helps you connect your answers to the brand's mission during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or created a memorable experience for customers, as this is key for a Sales Associate role.
✨Practice Engaging with Guests
Since the role involves greeting guests and creating a friendly atmosphere, practice your greeting and engagement techniques. Role-play with a friend to ensure you come across as warm and approachable during the interview.
✨Demonstrate Team Spirit
LEGO® values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to work well in a team and contribute to a positive workplace culture.
