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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join one of the UK's fastest-growing luxury fragrance brands.
- Benefits: Enjoy 28 days holiday, commission structure, and career progression opportunities.
- Why this job: Be part of a sophisticated brand and elevate the fragrance retail experience.
- Qualifications: 2+ years in retail leadership with strong communication and motivational skills.
- Other info: Flexible schedule and a passion for fragrances are essential.
The predicted salary is between 36000 - 60000 £ per year.
At Sunnamusk, we are revered as a specialist fragrance house, dedicated to crafting a distinguished line of luxury fragrances. From pure fine oils, eau de parfums, candles, and home fragrance products, we are the epitome of sophistication in the world of fragrance. We are one of the UK's fastest-growing fragrance brands and have expanded into the Europe region, with further plans for unprecedented growth and success on a global scale. Our mission is simple yet profound: to cultivate enduring relationships with our esteemed clientele by curating bespoke fragrance experiences tailored to their unique preferences and desires and to create a positive work culture that nurtures the individual talents and passions of our employees.
The Role
At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of our customers. We are currently seeking a dynamic Retail Team Leader to join one of our luxury fragrance stores. Are you passionate about leading and motivating a team to perform in a fast-paced environment? Do you inspire and motivate those around you to get the best out of them? If yes, then join us in delivering unparalleled service excellence and elevating the fragrance retail experience to new heights.
Key Responsibilities:
- Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Provide guidance and support to team members, including training, coaching, and performance management.
- Ensure the store is well-presented and fully stocked at all times, including overseeing merchandising and inventory management.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, identify areas for improvement, and implement strategies to drive sales growth.
- Uphold company policies and procedures, including compliance with health and safety regulations.
- Collaborate with the Store Manager to develop and implement promotional activities and marketing initiatives.
About The Applicant:
Key Qualifications:
- Previous experience in retail sales, with a minimum of 2 years in a leadership or supervisory role.
- Proven track record of achieving sales targets and delivering excellent customer service.
- Strong leadership skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational and time management skills.
- Passion for the fragrance industry and a desire to stay informed about new products and trends.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Further Information:
Company Benefits:
- 28 days holiday
- Commission structure
- Career progression and an opportunity to grow within the company
Sunnamusk - Full Time Team Leader employer: The Learning Shop
Contact Detail:
The Learning Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunnamusk - Full Time Team Leader
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Sunnamusk's products and values. This way, you can show off your passion for the fragrance industry and how you align with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’ve led teams in the past and how you can motivate others to achieve sales targets.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and exude confidence. Remember, first impressions count, especially in a luxury retail environment like Sunnamusk.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sunnamusk - Full Time Team Leader
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for the fragrance industry shine through! Share any experiences or knowledge you have about perfumes and how they inspire you. This will help us see your genuine interest in joining our team.
Highlight Your Leadership Skills: As a Team Leader, we want to know how you've motivated and guided others in the past. Use specific examples from your previous roles to demonstrate your ability to lead a team and achieve sales targets. This will show us you're the right fit for our dynamic environment.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and qualifications mentioned in the job description. This shows us that you've done your homework and understand what we're looking for in a candidate.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at The Learning Shop
✨Know Your Fragrance
Before the interview, dive deep into the world of fragrances. Familiarise yourself with Sunnamusk's product range and their unique selling points. Being able to discuss specific scents and how they resonate with customers will show your passion for the industry and your commitment to the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight situations where you motivated your team to achieve sales targets or improved customer service. This will demonstrate your ability to inspire and manage a team effectively in a fast-paced environment.
✨Customer Service Excellence
Think of scenarios where you've handled customer complaints or inquiries. Be ready to discuss how you resolved issues while maintaining a positive experience for the customer. This is crucial for a role that focuses on delivering exceptional service and building lasting relationships.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with common sales strategies and be prepared to discuss how you would implement them at Sunnamusk. Think about how you can analyse sales performance and identify areas for improvement. Showing that you have a proactive approach to driving sales growth will set you apart.
