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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join Nespresso, a brand known for quality and innovation in coffee.
- Benefits: Enjoy competitive pay, bonuses, generous holiday, and excellent training opportunities.
- Why this job: Be part of a stylish brand and make a real impact on customer satisfaction.
- Qualifications: Previous management experience and a passion for delivering premium service.
- Other info: Flexible shifts available; apply early as positions may close quickly.
The predicted salary is between 28800 - 43200 £ per year.
Nespresso – Full Time Supervisor / Assistant Manager Equivalent
Position Snapshot
Retail Supervisor/Assistant Manager – Bluewater
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Overview
We’re looking for a proactive and commercially driven Retail Supervisor/Assistant Manager to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.
Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’
About The Applicant
What will make you successful?
Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Peru Organic, you’ll be on hand to deliver service oriented sales and promote our unique brand experience.
We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
- Previous management experience of managing teams of 10+
- A proven track record of delivering exceptional customer experience through successful KPI achievements
- Experience with people and stock processes
- A strong problem solving and intuitive mindset
- A strong understanding of the retail and competitive environment in which the Nespresso business operates
- Enthusiasm to coach, train and mentor the Sales Assistants within your boutique
- Maintain and support a positive and collaborative team culture
In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
Further Information
Must be fully flexible for shifts including days, evenings, weekends.
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Nespresso - Full Time Supervisor /Assistant Manager Equivalent) employer: The Learning Shop
Contact Detail:
The Learning Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nespresso - Full Time Supervisor /Assistant Manager Equivalent)
✨Tip Number 1
Get to know Nespresso inside out! Familiarise yourself with their products and values. When you walk into that interview, you want to show them you’re not just another candidate – you’re a coffee enthusiast who gets what they’re all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Nespresso is all about premium experiences, so be ready to share how you can deliver that magic in the boutique.
✨Tip Number 3
Show off your leadership chops! If you’ve managed teams before, come prepared with examples of how you’ve motivated and developed your team. Nespresso wants someone who can inspire others, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, get that application in and let’s make it happen!
We think you need these skills to ace Nespresso - Full Time Supervisor /Assistant Manager Equivalent)
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any experiences you've had with Nespresso or similar brands, and how you can bring that passion to the role.
Highlight Your Management Skills: Make sure to showcase your previous management experience. Talk about how you've successfully led teams and achieved sales targets, as this is key for us at Nespresso.
Emphasise Customer Experience: We want to know how you’ve delivered exceptional customer service in the past. Share specific examples of how you’ve gone above and beyond to create a premium experience for customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to see your application and get you started on your journey with Nespresso. We can’t wait to hear from you!
How to prepare for a job interview at The Learning Shop
✨Know Your Nespresso
Before the interview, dive deep into Nespresso's brand values and product offerings. Familiarise yourself with their coffee varieties and the unique customer experience they aim to provide. This knowledge will help you demonstrate your passion for the brand and how you can contribute to delivering that premium experience.
✨Showcase Your Leadership Skills
As a potential Retail Supervisor/Assistant Manager, it's crucial to highlight your previous management experience. Prepare specific examples of how you've successfully led teams, achieved KPIs, and fostered a positive team culture. This will show that you have the skills to motivate and mentor others in the boutique.
✨Emphasise Customer Experience
Nespresso is all about providing exceptional customer service. Be ready to discuss how you've gone above and beyond to enhance customer experiences in your past roles. Think of scenarios where you solved problems or turned a negative experience into a positive one, as this will resonate well with the interviewers.
✨Be Flexible and Open-Minded
Since the role requires full flexibility for shifts, be prepared to discuss your availability openly. Show that you're adaptable and willing to meet the needs of the business. This attitude will reflect positively on your commitment to the role and the team.
