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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join one of the UK's fastest-growing luxury fragrance brands.
- Benefits: Enjoy 28 days holiday, commission structure, and career progression opportunities.
- Why this job: Be part of a positive work culture and elevate the fragrance retail experience.
- Qualifications: 2+ years in retail leadership with a passion for fragrances.
- Other info: Flexible schedule required, including evenings and weekends.
The predicted salary is between 28800 - 43200 £ per year.
At Sunnamusk, we are revered as a specialist fragrance house, dedicated to crafting a distinguished line of luxury fragrances. From pure fine oils, eau de parfums, candles, and home fragrance products, we are the epitome of sophistication in the world of fragrance. We are one of the UK's fastest-growing fragrance brands and have expanded into the Europe region, with further plans for unprecedented growth and success on a global scale.
Our mission is simple yet profound: to cultivate enduring relationships with our esteemed clientele by curating bespoke fragrance experiences tailored to their unique preferences and desires and to create a positive work culture that nurtures the individual talents and passions of our employees.
The Role
At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of our customers. We are currently seeking a dynamic Retail Team Leader to join one of our luxury fragrance stores.
Are you passionate about leading and motivating a team to perform in a fast-paced environment? Do you inspire and motivate those around you to get the best out of them? If yes, then join us in delivering unparalleled service excellence and elevating the fragrance retail experience to new heights.
Key Responsibilities:
- Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Provide guidance and support to team members, including training, coaching, and performance management.
- Ensure the store is well-presented and fully stocked at all times, including overseeing merchandising and inventory management.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, identify areas for improvement, and implement strategies to drive sales growth.
- Uphold company policies and procedures, including compliance with health and safety regulations.
- Collaborate with the Store Manager to develop and implement promotional activities and marketing initiatives.
About The Applicant:
Key Qualifications:
- Previous experience in retail sales, with a minimum of 2 years in a leadership or supervisory role.
- Proven track record of achieving sales targets and delivering excellent customer service.
- Strong leadership skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational and time management skills.
- Passion for the fragrance industry and a desire to stay informed about new products and trends.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Further Information:
Company Benefits:
- 28 days holiday
- Commission structure
- Career progression and an opportunity to grow within the company
Sunnamusk - Full Time Team Leader in London employer: The Learning Shop
Contact Detail:
The Learning Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunnamusk - Full Time Team Leader in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Sunnamusk's fragrances and values. This way, when you walk into that interview, you can show your passion and knowledge, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for a role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Role-play with a friend or in front of the mirror to boost your confidence and ensure you articulate your experiences effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sunnamusk - Full Time Team Leader in London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for the fragrance industry shine through. Share any experiences or knowledge you have about perfumes and how they inspire you. This will help us see your genuine interest in joining our team at Sunnamusk.
Highlight Your Leadership Skills: Make sure to emphasise your previous leadership experience. We want to know how you've motivated teams in the past and what strategies you've used to achieve sales targets. Use specific examples to illustrate your impact!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. This shows us that you’re serious about the role and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Learning Shop
✨Know Your Fragrance
Before the interview, dive deep into the world of fragrances. Familiarise yourself with Sunnamusk's product range and their unique selling points. Being able to discuss specific scents and their characteristics will show your passion for the industry and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight how you motivated your team to achieve sales targets or improved customer service. This will demonstrate that you have the right skills to inspire and guide others in a fast-paced retail environment.
✨Customer Service Excellence
Think of scenarios where you've handled customer complaints or inquiries effectively. Be ready to share these stories during the interview, as they will illustrate your ability to maintain exceptional service standards, which is crucial for a role at Sunnamusk.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Sunnamusk. This not only shows your genuine interest in the role but also helps you assess if the company aligns with your career aspirations.
