Phase Eight - Part Time Style Advisor (6 hrs) in London
Phase Eight - Part Time Style Advisor (6 hrs)

Phase Eight - Part Time Style Advisor (6 hrs) in London

London Part-Time No home office possible
The Learning Shop

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.

As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.

Key accountabilities and KPIs include:

Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities

Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles

Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged

Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination

About The Applicant:About YouAs a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.

About UsFounded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Further Information:Flexibility around hours – including evenings and weekends.

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The Learning Shop

Contact Detail:

The Learning Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Phase Eight - Part Time Style Advisor (6 hrs) in London

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with Phase Eight's latest styles and their unique selling points. This way, when you chat with customers, you can confidently share your insights and make their shopping experience truly special.

✨Tip Number 2

Practice your people skills! Being a Style Advisor means connecting with customers on a personal level. Try role-playing with friends or family to enhance your communication skills and learn how to actively listen to customer needs.

✨Tip Number 3

Show off your passion for fashion! When you apply through our website, let your enthusiasm shine in your interview. Share your favourite styles and how you would help customers find their perfect outfits—this will show that you're not just a candidate, but a true brand ambassador.

✨Tip Number 4

Be flexible and ready to adapt! Retail can be unpredictable, so demonstrate your ability to handle changing priorities. Highlight any past experiences where you've successfully juggled multiple tasks while keeping customer satisfaction at the forefront.

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with customers and what makes you a great fit for our team. Don’t be afraid to share your passion for fashion and customer service!

Tailor Your Application: Make sure to tailor your application to the Style Advisor role. Highlight your experience in customer service and any relevant skills that align with our brand values. We love seeing how you can contribute to making our customers' shopping experience sparkle!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Phase Eight!

Phase Eight - Part Time Style Advisor (6 hrs) in London
The Learning Shop
Location: London

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