At a Glance
- Tasks: Engage with customers, sell stunning jewellery, and provide exceptional service.
- Company: Join a leading luxury jewellery boutique in Bluewater Shopping Centre.
- Benefits: Earn £12/hour plus commission, enjoy 28 days holiday, and generous staff discounts.
- Other info: Opportunities for personal development and career growth await you!
- Why this job: Build a rewarding career in a fun, supportive environment while selling beautiful pieces.
- Qualifications: Sales experience is essential; jewellery knowledge is a bonus.
The predicted salary is between 24000 - 30000 £ per year.
Unleash Your Potential: Join the Team at our Leading Luxury Jewellery Boutique
About Us: We are an independent jewellers based in Bluewater Shopping Centre. We are the forefront jewellery repair studio in the Kent and London area, specialising in resizing, cleaning & polishing, soldering, and stone sourcing & resetting. We also design and manufacture custom made engagement rings and wedding bands. Not only do we offer more than other high street jewellers, we do it all in our on-site workshop!
Our Ideal Candidate: We are looking for someone committed to building a long‑term career, not merely seeking a job. It's crucial that you possess the confidence to interact with the general public sensitively, as you'll be tasked with handling their cherished possessions and family heirlooms. Demonstrating empathy and exceptional interpersonal skills is non‑negotiable; you must guide our customers with informed decisions using your expertise in jewellery. Jewellery knowledge is preferred but not essential. Sales experience, however, is a must. This is a fast paced and competitive industry and we want all our staff to be hungry for sales. Our staff are committed to our products and services and we will only achieve targets if you, too, are committed.
Other perks of the job include our monthly group and individual targets. Upon meeting those targets, we offer incentives such as a commission reward along with monthly perks like employee of the month. You will also benefit from sales training every week working with Grant Cardone University.
Your Responsibilities:
- Conduct consultations by appointment, including in‑person, virtual meetings, and phone calls.
- Maintain high standards of jewellery presentation and showroom appearance.
- Ensure the safety and security of the showroom.
- Resolve customer service challenges effectively.
- Respond to customer enquiries via multiple channels.
- Provide exceptional after‑care and build lasting customer relationships.
- Follow in‑store processes to ensure cohesive and positive customer journeys.
- Make orders, take in post, manage admin.
- Assist with social media.
- Manage time efficiently to meet sales targets and deadlines.
- Assist in selling products to customers.
- Upsell products and services to enhance customer experience.
About the Applicant Candidate Requirements:
- Strong communication skills and initiative.
- Strong literacy and maths skills.
- The willingness to learn.
- Trustworthy and a can‑do attitude.
Further Information:
Why Join Us?
- Attractive Salary: £12 an hour plus commission once targets are met.
- Career Growth: Structured personal development plans and opportunities for you to grow within the business.
- Generous Benefits: 28 days holiday per year with generous staff discounts, and more.
- Supportive Environment: Fun, relaxed workplace with a strong team spirit.
Full Time & Part Time hours are available — Part Time 6‑12 hours. Minimum of 1 year experience in Jewellery Industry preferable but not essential.
Custom & Co Jewellery - Full Time Sales Associate in Greenhithe employer: The Learning Shop
At Custom & Co Jewellery, we pride ourselves on being a leading luxury jewellery boutique located in the vibrant Bluewater Shopping Centre. Our supportive and fun work environment fosters a strong team spirit, while our commitment to employee growth through structured development plans and weekly sales training ensures that you can build a meaningful career in the jewellery industry. With attractive salary packages, generous benefits, and a focus on achieving targets together, we offer a rewarding experience for those passionate about sales and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Custom & Co Jewellery - Full Time Sales Associate in Greenhithe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Learning Shop, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Learning Shop!
We think you need these skills to ace Custom & Co Jewellery - Full Time Sales Associate in Greenhithe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Learning Shop, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Learning Shop and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Learning Shop that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Learning Shop
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
