At a Glance
- Tasks: Lead a passionate team and drive sales in a luxury jewellery store.
- Company: Join Ernest Jones, a top retailer in the jewellery industry.
- Benefits: Competitive salary, generous discounts, and extensive training opportunities.
- Other info: Enjoy a supportive environment with excellent career progression and well-being schemes.
- Why this job: Be part of a unique retail experience and help customers celebrate special moments.
- Qualifications: Retail management experience and a passion for coaching and inspiring others.
The predicted salary is between 25000 - 32000 £ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
As Assistant Store Manager here at Ernest Jones in Bluewater, you'll join the team in a store within the local area. You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture in-store, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!
About The Applicant:
We’re looking for suitable candidates to demonstrate the following:
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.
Further Information:
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
What will you receive in return?
Upon joining us as Assistant Manager you’ll be supported from day‑one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in‑store. Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’. In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet!
Ernest Jones - Full Time Assistant Manager employer: The Learning Shop
At Ernest Jones, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates life and love through our exquisite jewellery collections. As an Assistant Manager in our Bluewater store, you'll benefit from comprehensive training, generous discounts, and a supportive environment that fosters personal and professional growth, ensuring you can inspire your team while delivering outstanding customer experiences. Join us to not only advance your career but also to be part of a passionate team dedicated to making every occasion special for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Ernest Jones - Full Time Assistant Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Learning Shop, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Learning Shop!
We think you need these skills to ace Ernest Jones - Full Time Assistant Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Learning Shop, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Learning Shop and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Learning Shop that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Learning Shop
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
