At a Glance
- Tasks: Deliver unforgettable fragrance experiences and drive sales through expert recommendations.
- Company: Join a global luxury fragrance brand with over 1000 stores worldwide.
- Benefits: Competitive pay, commission, employee discounts, and career development opportunities.
- Other info: Flexible hours, vibrant work environment, and opportunities for growth in the luxury retail sector.
- Why this job: Be part of a passionate team and share your love for fragrances with customers.
- Qualifications: 1-2 years in luxury retail or fragrance, strong communication skills, and a flair for customer service.
The predicted salary is between 25000 - 30000 € per year.
Our long journey began in the traditional former marketplace of Riyadh, Souk al-Azal, with an objective to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for centuries. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1000 stores in many parts of the world, 400 distinctive products in its collection, spread over 35 countries.
We are seeking highly successful, experienced retail consultants to expand our team of fragrance specialists. This is a fantastic experience for a confident and enthusiastic sales assistant. You will play a key role in delivering an excellent, unforgettable experience. The ideal candidate will have an engaging enthusiasm for fragrance and a clear passion for customer service.
Key Responsibilities- Champion a customer centric approach, delivering personalized fragrance experience and recommendations.
- Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies.
- Resolve customers concerns with empathy and timely follow-through.
- Maintain consistent brand messaging and merchandising standards across the store.
- Execute visual merchandising standards to create a premium instore experience.
- Support seasonal launches, promotions, and fragrance launches with compelling displays.
- Ensure store maintenance, cleanliness, at all times.
- Assist with opening/closing procedures, cash handling, and POS accuracy.
- Assist with stock reception, stock transfers, and back of house organization.
- Assist with conducting regular stock counts and assist with cycle counts and annual physical inventory.
- Maintain strong knowledge of fragrance notes, brands, and trends.
- Assist with events, instore activations, and private shopping appointments.
- Represent the brand with integrity and discretion.
- High level of presentation, grooming, and professional appearance suitable for a luxury brand.
- Uphold company policies, privacy laws, and health & safety regulations.
- Ensure accurate pricing, ticketing, and promotions in line with brand guidelines.
- Protect company assets and minimize loss (shrink) through vigilant controls.
- 1–2 years of luxury retail, beauty, or fragrance experience (experience in premium brands is a plus).
- Proven track record of meeting or exceeding sales goals.
- Exceptional interpersonal and communication skills.
- Strong customer and relationship building abilities.
- Knowledge of fragrance categories, notes, and the ability to articulate scent stories.
- High level of presentation, grooming, and professional appearance suitable for a luxury brand.
- Flexibility to work peak hours, weekends, holidays, and store events.
- 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail.
- Proven leadership or supervisory experience in a retail environment.
- Excellent guest service and relationship building skills.
- Strong communication.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic retail math, POS system proficiency.
- Knowledge of fragrance notes, brands, and fragrance culture is a plus.
- Customer Focus
- Problem Solving & Attention to Detail
Base Salary £12.71 per hour plus commission. Employee discount on products. 28 days annual leave. Training and career development opportunities.
Arabian Oud - Full Time Sales Associate employer: The Learning Shop
At Arabian Oud, we pride ourselves on being a leading fragrance house that not only values exceptional customer service but also fosters a vibrant and inclusive work culture. Our employees enjoy competitive salaries, generous employee discounts, and ample opportunities for training and career development, all while working in a luxurious retail environment that celebrates the rich heritage of Oud. Join us in our flagship locations across the globe, where your passion for fragrance can flourish and contribute to unforgettable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Arabian Oud - Full Time Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arabian Oud's history, products, and fragrance notes. This knowledge will help you connect with customers and show your passion for the brand.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your approach. Focus on how to engage customers, demonstrate products, and create that unforgettable fragrance experience.
✨Tip Number 3
Network like a pro! Attend fragrance events or join online communities related to beauty and luxury retail. Building connections can lead to job opportunities and insider tips.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Arabian Oud team.
We think you need these skills to ace Arabian Oud - Full Time Sales Associate
Some tips for your application 🫡
Show Your Passion for Fragrance:When writing your application, let your love for fragrance shine through! Share any personal experiences or stories that highlight your enthusiasm for scents and how they connect with customers.
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your relevant experience in luxury retail or customer service, and don’t forget to mention any specific skills that align with the job description.
Be Personable and Engaging:We want to see your personality! Use a friendly tone in your application to reflect the engaging customer service we value. Remember, you’ll be representing our brand, so let your unique voice come through.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at The Learning Shop
✨Know Your Fragrance
Before the interview, dive deep into the world of fragrances. Familiarise yourself with different scent notes, brands, and trends in the industry. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've driven sales in previous roles. Think about effective product demonstrations or successful cross-selling strategies you've used. Being able to articulate these experiences will highlight your suitability for the position.
✨Emphasise Customer Service
Since this role is all about delivering an unforgettable customer experience, be ready to share stories that showcase your exceptional interpersonal skills. Talk about how you've resolved customer concerns with empathy and created memorable shopping experiences.
✨Dress to Impress
As a candidate for a luxury brand, your appearance matters. Dress professionally and ensure your grooming reflects the high standards of Arabian Oud. This will demonstrate your understanding of the brand's image and your commitment to representing it well.
