At a Glance
- Tasks: Lead bars and hospitality spaces, ensuring exceptional guest experiences.
- Company: Exciting new venue at Westfield Stratford City, part of Phantom Peak.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Join a vibrant team in a busy, immersive setting.
- Why this job: Be part of a high-profile opening and create unforgettable guest experiences.
- Qualifications: Experience in hospitality is a plus; passion for guest service is key.
The predicted salary is between 31500 - 38500 £ per year.
Phantom Peak in London is hiring a Bar & Guest Experience Manager for a high-profile new opening at Westfield Stratford City.
You will lead the bars and hospitality spaces, recruit and train a skilled team, and deliver outstanding guest service in a busy, immersive setting.
You’ll balance strong commercial performance with exceptional guest experiences, managing stock, costs and licensing.
A Personal Licence and opening-venue experience are advantageous but not essential.
Immersive Bar & Guest Experience Lead – London employer: The League of Adventure Group
At League of Adventure Group, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture in the heart of Marden, Kent. As a Junior Game Developer, you'll have the opportunity to take ownership of your projects while receiving support from experienced team members, ensuring your growth in the dynamic field of game development. With a focus on employee development and a passion for creating high-quality gaming experiences, we offer a unique environment where creativity thrives and every contribution is valued.
Contact Details:
The League of Adventure Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Immersive Bar & Guest Experience Lead – London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The League of Adventure Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The League of Adventure Group
Don't be shy about reaching out to The League of Adventure Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Immersive Bar & Guest Experience Lead – London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The League of Adventure Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The League of Adventure Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
