At a Glance
- Tasks: Drive MICE business and build relationships with clients for luxury hotels worldwide.
- Company: Join The Leading Hotels of the World, a prestigious collection of independent luxury hotels.
- Benefits: Enjoy competitive pay, flexible work options, and career development opportunities.
- Other info: Work remotely 3 days a week and enjoy global exposure in a vibrant environment.
- Why this job: Be part of a dynamic team and make a real impact in the luxury hospitality sector.
- Qualifications: 2-5 years in a similar role with strong communication and negotiation skills.
The predicted salary is between 40000 - 50000 € per year.
As Senior Account Manager – MICE (Meetings Incentives Conferences Events) Sales UK, you will be responsible for proactively driving MICE and group business to our highly exclusive portfolio of LHW hotels globally. You will be responsible for cultivating and strengthening existing relationships with all types of clients within the MICE market in UK and also developing new and prospective contacts and business opportunities. This position requires exceptional organizational and negotiation skills to effectively manage these highly valuable client relationships and foster new clients for our hotels worldwide. As part of a dynamic and global team, you will also act as a mentor and support to junior team members across the region and be an integral part of the development and success of this segment. This is a full‑time position, located in London, UK covering maternity leave for up to 1 year. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our London office 2 days a week (Mondays and Thursdays).
Key Responsibilities (to Include But Not Limited To)
- Sales & Revenue Generation
- Provide personalized strategic account management to LHW best customers (Strategic, managed and business development accounts) within the MICE & GROUPS segment
- Research and develop new clients and leads, promoting The Leading Hotels of the World brand as well as our Member Hotels
- Work towards set revenue targets and goals within the assigned segments
- Drive lead conversion and enquiry volume from the UK market
- Hotelier Interaction
- Conduct educational webinar and training sessions for member hotels to support their development in the MICE sector
- Provide consultative and strategic advice to our hotels on revenue growth opportunities in the segment
- Liaise with internal team and hotel colleagues to ensure a smooth and successful handling of any enquiry
- Plan and execute a calendar of events within the MICE/Groups segment and run these events from start to finish
- Uncover new business opportunities and exposure possibilities for our hotels (ie attendance in external events)
- Other Responsibilities (to Include But Not Limited To)
- Manage the Entertainment Account Executive
- Provide and produce regular reporting on sales performance, forecasted group business, and pipeline development.
- Support the Sales Team with conducting client research and acquisition when appropriate
- Effective and constant CRM (Salescloud) usage to ensure sales effectiveness and delivery according to company standards.
- Representing the brand and member hotels as well as the LHW business principles and values at various events, including trade fairs, LHW road shows and showcases
- Event support - assistance in overall planning and organization process of Showcases, Roadshows, Leading by Invitation Events.
- Stay informed on industry trends, competitor strategies, and market dynamics to effectively position the hotel and secure group business.
Required Skills
- 2-5 years of experience in a similar role (either in a GSO capacity or on property)
- Excellent communication skills, verbal and written with fluent English
- Excellent listening, negotiation, and facilitation skills
- Quantitative and prioritization skills, plus outstanding organization skills with attention to detail
- Ability to multi-task and work on multiple accounts and requests effectively
- Ability to work independently and managing own initiatives
- Cultural sensitivity, internationally minded
- Work under a high workload and tight deadline
- Proficient in MS-Office, particularly Word, and Excel, as well as Salesforce.com experience (advantage but not essential)
- Flexible team player with excellent interpersonal skills
- Interest to learn and explore new business opportunities
What We Offer
- Competitive package and benefits
- Training and development
- Career Development Opportunities
- Global Exposure
- Flexible and Trusting Work Culture
About The Leading Hotels Of The World, Ltd.
Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow‑capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled with exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps – and beyond – explore, find inspiration, and experience unforgettable travel moments.
For more information visit: www.lhw.com. LHW is an equal opportunity employer. LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.
Senior Account Manager - MICE (Maternity Cover up to 1 year) in London employer: The Leading Hotels of the World
The Leading Hotels of the World offers an exceptional work environment for the Senior Account Manager - MICE role, located in the vibrant city of London. With a flexible workplace policy allowing remote work three days a week, employees benefit from a supportive and trusting culture that prioritises career development and global exposure. Join a dynamic team where you can cultivate valuable client relationships while enjoying competitive benefits and opportunities for personal growth within a prestigious collection of luxury hotels.
Contact Detail:
The Leading Hotels of the World Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - MICE (Maternity Cover up to 1 year) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the MICE industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. Remember, it’s all about building those relationships!
✨Tip Number 2
Showcase your expertise! If you’ve got experience in account management or MICE sales, flaunt it. Consider hosting a webinar or writing a blog post about industry trends. This not only positions you as a thought leader but also attracts attention from potential employers.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like LHW, and express your enthusiasm for their work. A personal touch can make all the difference!
✨Tip Number 4
Utilise our website for applications! We’ve got a streamlined process that makes it easy for you to apply for roles like Senior Account Manager. Plus, it shows you’re serious about joining our team. So, what are you waiting for? Get applying!
We think you need these skills to ace Senior Account Manager - MICE (Maternity Cover up to 1 year) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in MICE and group business, and show us how your skills align with our needs. A personal touch goes a long way!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your sales success and client relationship management. Numbers speak volumes, so include any relevant metrics that showcase your impact.
Be Authentic:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for the hospitality industry and what excites you about working with LHW hotels.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This ensures it reaches the right people and shows us you're serious about joining our team!
How to prepare for a job interview at The Leading Hotels of the World
✨Know Your MICE Inside Out
Make sure you brush up on your knowledge of the MICE sector. Understand the latest trends, key players, and what makes a successful event. This will not only show your passion but also your expertise in driving business for hotels.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully cultivated client relationships in the past. Be ready to discuss specific strategies you've used to strengthen ties with clients and how you can apply those to the role at LHW.
✨Demonstrate Organisational Prowess
Since this role requires exceptional organisational skills, come prepared with examples of how you've managed multiple accounts or events simultaneously. Highlight your attention to detail and ability to meet tight deadlines.
✨Engage with the Team Spirit
As a mentor to junior team members, it's important to show your collaborative side. Share experiences where you've supported colleagues or contributed to team success, emphasising your flexible and team-oriented approach.
