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For Companies At a Glance
- Tasks: Design, develop, and maintain Microsoft Dynamics CRM systems while collaborating with stakeholders.
- Company: Join LCap Group, a leader in IT Business Systems focused on innovation and excellence.
- Benefits: Enjoy a diverse and inclusive work environment with opportunities for growth and development.
- Why this job: Be part of a high-performance culture that values your contributions and encourages creativity.
- Qualifications: Strong knowledge of Dynamics CRM, programming languages, and Agile project delivery required.
- Other info: No financial information is ever requested during the application process.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: MS Dynamics CRM Developer (Permanent)
Main purpose of job: Design, develop & maintain Microsoft Dynamics CRM system
Business Area: IT Business Systems
Company: LCap
Position reports to: Senior Manager, Systems and Technology
The Role
The CRM Developer will be responsible for administering, troubleshooting, customising, and delivering business updates into the business systems with a primary focus on Dynamics CRM and associated add-ons including our Applicant Tracking Systems (ATS) within a high performance culture.
Key Responsibilities
- Work closely with business stakeholders and IT Engineering to find technical solutions to business requirements for the CRM systems
- Continually improve and refine existing solutions as well as propose innovative solutions in response to business needs or improvement opportunities
- Customise D365 CRM solution
- Automating business workflow processes to align with CRM Roadmap
- Develop relevant project documentation including functional and technical design
- Integrate Application Tracking Systems (ATS), HRIS
- Strong knowledge of CRM plugins & workflows
- Provide ongoing support and maintenance for the CRM system, addressing any issues or bugs in a timely manner
Key Impact Measures
- Documentation of existing CRM processes as the basis for Dynamics 365 CRM improvement
- Creation of Solution Design Documents as the basis for design approval
- Customisation & Configuration of D365
- Delivery Velocity, i.e., the number of solutions delivered on a per sprint basis
- Deliver to agreed timescales, or to highlight issues as soon as they arise if likely to affect those timescales
- Improvements of Dynamics 365 CRM solutions into key business areas
- Identification of and introduction of best practice improvements
- Quality of deliverables versus defined development standards
Important Technical Skills
- Understanding of Microsoft Dynamics CRM concepts and architecture
- Knowledge of languages such as XML, SQL, JavaScript, Python, .NET, and C#
- Demonstrable knowledge of data technologies used by Dynamics 365, including Dataverse, Virtual Tables, Azure SQL, and Dual-Write technologies
- Experience with delivering projects using Agile
- Developing Dynamics 365 CRM solutions, including customisations extensions, and integrations
- Strong analytical skills
- Strong written and verbal communication skills
Essential Behaviours
- Strong communicator
- Collaborative mindset
- Good organisation and time management skills
- High attention to detail
- Proactive and able to see risks and recommend solutions
- Resolution based mindset
- Flexible and agile approach to work and deadlines
- Embodying the LCap Group Values
The LCap Group embodies the celebration of how people can make a difference, highlights potential challenges, and provides a clear focus on how leadership can provide the primary value for companies in their pursuit of greatness.
Notice to candidates: The LCap Group will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact contact@thelcapgroup.com
For more information on The LCap Group, visit our website here : www.thelcapgroup.com
London office :
The LCap Group
Savoy Hill House
7 – 10 Savoy Hill
WC2R 0BU, London
At The LCap Group, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued.
When we engage in any employment practice, we are committed to being an inclusive regardless of any protected status.
The LCap Group | MS Dynamics CRM Developer (Permanent) employer: The LCap Group
Contact Detail:
The LCap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The LCap Group | MS Dynamics CRM Developer (Permanent)
✨Tip Number 1
Familiarize yourself with Microsoft Dynamics CRM and its architecture. Understanding the core concepts will help you speak confidently about your experience and how you can contribute to the team.
✨Tip Number 2
Showcase your experience with Agile project delivery. Be prepared to discuss specific projects where you've successfully implemented Agile methodologies, as this is crucial for the role.
✨Tip Number 3
Highlight your technical skills in languages like SQL, JavaScript, and .NET. Be ready to provide examples of how you've used these technologies in past projects, especially in relation to CRM customizations.
✨Tip Number 4
Demonstrate your collaborative mindset by preparing examples of how you've worked with stakeholders to find technical solutions. This will show that you can effectively communicate and work within a team.
We think you need these skills to ace The LCap Group | MS Dynamics CRM Developer (Permanent)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the MS Dynamics CRM Developer position. Tailor your application to highlight your relevant experience and skills that align with the job description.
Highlight Technical Skills: Emphasize your knowledge of Microsoft Dynamics CRM, as well as programming languages like XML, SQL, JavaScript, Python, .NET, and C#. Provide specific examples of how you've used these technologies in past projects.
Showcase Problem-Solving Abilities: Demonstrate your analytical skills and resolution-based mindset by including examples of how you've successfully addressed challenges in previous roles, particularly in relation to CRM systems.
Communicate Effectively: Since strong written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Use professional language and structure your application logically.
How to prepare for a job interview at The LCap Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Dynamics CRM and related technologies. Highlight specific projects where you customized or integrated CRM solutions, and be ready to explain the technical challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive approach to troubleshooting and resolving issues. Prepare examples of past situations where you identified problems in CRM systems and implemented effective solutions, showcasing your analytical skills and resolution-based mindset.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex technical concepts. Be ready to explain how you collaborate with stakeholders to gather requirements and deliver solutions.
✨Emphasize Your Agile Experience
Since the role involves delivering projects using Agile methodologies, share your experiences working in Agile environments. Discuss how you contributed to sprint planning, delivery velocity, and adapting to changing business needs while maintaining high-quality deliverables.
