Member Engagement Manager

Member Engagement Manager

Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
The Law Society

At a Glance

  • Tasks: Lead the development of engaging membership services and programmes.
  • Company: Join The Law Society of England and Wales, a prestigious organisation dedicated to supporting legal professionals.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Make a real impact by enhancing member engagement and fostering community connections.
  • Qualifications: Experience in member engagement or similar roles is essential.
  • Other info: Collaborate with diverse stakeholders to drive innovative initiatives.

The predicted salary is between 43200 - 72000 Β£ per year.

The Role:

The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members\’ experiences and needs via our products and services.

What We\’re Looking For:

  • You have experience researching and analysing market or member needs, and using these insights to enhance services, products, or experiences
  • You can create high-quality content and engagement activities-including seminars, webinars, videos, e-newsletters, and written communications-and have led their planning, design, and delivery for large and diverse audiences.
  • You communicate clearly and confidently, both in writing and in person.
  • You bring strong project management and prioritisation skills, with the ability to handle multiple workstreams while maintaining both strategic focus and attention to detail.
  • You demonstrate excellent interpersonal and stakeholder engagement skills, able to build relationships, influence others, and align stakeholders around shared objectives.

What\’s in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week, or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession\’s regulators, government and other decision makers, to offering training and advice, we\’re here to help, protect and promote solicitors.

Member Engagement Manager employer: The Law Society

The Law Society of England and Wales is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong commitment to employee development, we provide numerous growth opportunities and tailored training programmes, ensuring our team members thrive in their careers. Located in the heart of London, our organisation not only champions professional excellence but also fosters a supportive environment where every voice is valued.
The Law Society

Contact Detail:

The Law Society Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Member Engagement Manager

✨Tip Number 1

Familiarise yourself with the Law Society's current membership services and engagement programmes. Understanding their existing offerings will help you identify areas for improvement and demonstrate your proactive approach during discussions.

✨Tip Number 2

Network with professionals in the legal sector, especially those involved in member engagement. Attend relevant events or webinars to gain insights and make connections that could be beneficial when discussing your ideas for the role.

✨Tip Number 3

Prepare examples of successful engagement strategies you've implemented in previous roles. Be ready to discuss how these experiences can translate into tailored membership services for the Law Society.

✨Tip Number 4

Stay updated on trends in member engagement within professional organisations. Being knowledgeable about innovative practices will allow you to propose fresh ideas that align with the Law Society's goals.

We think you need these skills to ace Member Engagement Manager

Stakeholder Management
Communication Skills
Project Management
Customer Relationship Management (CRM)
Event Planning and Coordination
Data Analysis
Strategic Thinking
Problem-Solving Skills
Marketing Skills
Networking Skills
Team Collaboration
Adaptability
Public Speaking
Feedback Collection and Analysis

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Member Engagement Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in member engagement or similar roles. Use specific examples to demonstrate your ability to develop and coordinate engagement programmes.

Showcase Collaboration Skills: Since the role involves working with internal and external stakeholders, make sure to mention any relevant experiences where you successfully collaborated with different teams or organisations.

Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the Law Society's mission. Make it clear why you want to be part of their team.

How to prepare for a job interview at The Law Society

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Member Engagement Manager. Familiarise yourself with the specific membership services and engagement programmes that The Law Society offers, as this will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Experience

Prepare to discuss your previous experience in member engagement or similar roles. Highlight specific examples where you've successfully developed and implemented engagement strategies, and be ready to explain how these experiences can benefit The Law Society.

✨Engage with Stakeholders

Since the role involves collaboration with various stakeholders, think of examples where you've effectively worked with different teams or external partners. Be prepared to discuss how you approach stakeholder engagement and what strategies you use to ensure successful collaboration.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the current challenges the Membership Engagement & Services Team faces or how success is measured in this role. It shows your genuine interest and helps you assess if the position is the right fit for you.

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