At a Glance
- Tasks: Provide in-person and remote IT support, manage incidents, and maintain hardware/software.
- Company: Join The Law Society's dynamic IT Operations team.
- Benefits: Gain valuable experience in a supportive environment with career growth potential.
- Other info: Work four days a week in the vibrant City of London.
- Why this job: Make a difference by ensuring high-quality IT service for users.
- Qualifications: Strong problem-solving skills and familiarity with ITIL processes.
The predicted salary is between 30000 - 40000 £ per year.
The Law Society's IT Operations team is seeking a Service Desk Analyst to provide in-person and remote user support, manage incidents, and maintain hardware and software.
You will work within ITIL guided processes, handle user access via Active Directory and VPN, and contribute to knowledge base while ensuring compliance and high-quality service.
The role requires at least four days in the office in City of London.
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We think you need these skills to ace In-Office End User IT Service Desk Specialist
User Support
Incident Management
Hardware Maintenance
Software Maintenance
ITIL Processes
Active Directory
VPN Management
